Transportation Coordinator / Unit Clerk

Avardis Health; Norfolk (VA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

Ghent Health and Rehabilitation is seeking a Transportation Coordinator/Unit Clerk to safely transport residents and manage their medical records with confidentiality and regulatory compliance.

The role combines driving duties with CNA responsibilities, ensuring resident safety, comfort, and daily records accuracy in a compassionate team environment.

Qualifications

• High school diploma or GED required.
• Valid Class C Driver's License with a clean driving record.
• Experience as a patient transport van driver.
• Experience operating a company vehicle.
• Current CNA license preferred.
• CPR certification or willingness to obtain within 6 months.
• Ability to lift, walk, and bend as needed to assist residents.
• Kind and patient demeanor with commitment to care.

Responsibilities

• Transport residents to medical appointments, outings, and activities.
• Safely drive facility vehicles and provide companioncare during transit.
• Maintain and file resident medical records in compliance with regulations.

Skills

Patient transport

Compassionate care

Coordination

Team collaboration

Education

Certified Nursing Assistant (CNA) license

CPR Certification

Job description

Looking for qualified Transportation Coordinator (CNA) to join our team!

Location: Ghent Health and Rehabilitation

Job Type: Full Time

Are you a compassionate and reliable professional with a passion for helping others? Do you have experience driving transport vehicles, coordinating transportation, maintaining medical records, and a Certified Nursing Assistant (CNA) license? If so, we want YOU to be a part of our team!

As a Transportation Coordinator/Unit Clerk, you will safely transport residents to and from appointments, outings, and activities while providing them with the care, comfort, and companionship they deserve while overseeing the organization, maintenance, and confidentiality of resident medical records in compliance with federal, state, and facility regulations. This is more than just a driving job-it's an opportunity to positively impact the lives of our residents while ensuring their safety and well-being. This is a dual position as you will also maintain resident medical records and ensure they are compliant per agency, state, and federal regulations. CNA or medical experience preferred.

Major Responsibilities

• Maintain active and discharged medical records using an established system.
• Ensure compliance with recognized filing systems for efficient and secure record-keeping.
• Accurately file nurses' notes, assessments, progress notes, lab reports, x-ray results, and other correspondence.
• Collect, assemble, review, and file resident charts as required.
• Assist the MDS Coordinator in scheduling resident assessments in line with facility and OBRA guidelines.
• Review all records to ensure ICD-9-CM and ICD-10CM/DRG coding is accurate and complete.
• Respond to medical record requests, ensuring compliance with federal and state laws.
• Implement innovative systems and processes to improve record-keeping efficiency.
• Provide Safe & Reliable Transport - Drive residents to medical appointments, social outings, and facility activities using facility vehicles.
• Assist Residents In & Out of Vehicles - Ensure their comfort, security, and safety during transport.
• Review Daily Transportation Schedule - Be available and punctual to meet the needs of residents.
• Engage with Residents - Offer friendly conversation and companionship during their journey.
• Document Transportation Activities - Record trip details and any care provided during transit in accordance with facility procedures.
• Report Concerns or Issues - Communicate any transportation or resident-related concerns to the appropriate staff.
• Maintain Facility Vehicles - Ensure they are clean, safe, and well-maintained.
• Perform CNA Duties as Needed - Assist with vital signs, personal hygiene, and other essential care services when not driving.
• Comply with All Regulations - Follow facility policies, local, state, and federal transportation regulations.

Minimum Qualifications

• High school diploma or GED required.
• Valid Class C Driver's License with a clean driving record.
• Experience as a patient transport van driver.
• Experience operating a company vehicle.
• Current Certified Nursing Assistant (CNA) license is preferred.
• CPR Certification (or willingness to obtain within 6 months).
• Ability to lift, walk, and bend as needed to assist residents.
• A kind and patient demeanor with a commitment to providing exceptional care.

Pay and Benefits

• Competitive salary commensurate with experience
• Comprehensive health, dental, and vision insurance
• 401(k)
• Paid time off and holidays

Why Join Our Team

Get paid in advance with us: We offer access to your earned but unpaid wages.

Build your own schedule: Pick up shifts when and where you want to work. We have an easy-to-use scheduling app to find and book open shifts or request additional hours.

Shift options: Mornings, Afternoon, and Night's shift options available. Additional hours by request.

Innovative Purchasing Program: That allows you to buy thousands of products (technology, furniture, clothing, etc.) and pay over time. Zero interest, no credit check, no hidden fees.

Access to online learning 24/7: Our LMS offers free courses for senior care, health and human services industry. Use for free to help satisfy certifications or professional development. Available via computer or mobile, and many courses offer alternative languages.

Phone and auto discounts: Up to 20% on employee personal wireless accounts and auto rentals through designated vendors.

Employee Assistance Fund: In unexpected catastrophic situations you can confidentially apply for help.

Advocacy and Community Impact: We are committed to making a positive impact on the communities we serve. We partner with local organizations, host educational events, and advocate for policies that improve the health and lives of older adults everywhere.

About Us

We strive to be the leading provider of compassionate, comprehensive care that supports the physical, mental, and emotional well-being of patients, while also promoting respect and autonomy. Our goal is to create an environment where patients thrive, not just survive - where every aspect of their well-being is nurtured, from health and safety to social connections and quality of life.

We have innovative solutions for better health. As part of our commitment to excellence, we leverage the latest in healthcare technology to provide better outcomes for older adults. From telemedicine services and remote health monitoring to advanced diagnostic tools and customized wellness programs, we use innovation to make patient care accessible, efficient, and effective.

We also embrace new treatments, therapies, and approaches that can improve quality of life, whether it's through pain management, physical rehabilitation, or mental health support. By staying at the forefront of healthcare trends and continuously evolving our services, we ensure that patients receive the best possible care.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.