Transportation Coordinator

Engage Healthcare; Randallstown (MD); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401k

Health insurance

Vision and dental insurance

Paid time off

Job summary

Patapsco Healthcare is seeking an energetic Unit Clerk to support transportation coordination and medical record management in a skilled nursing facility. The role focuses on organizing patient records, coordinating with staff, and serving as a main communication hub for residents and families.

Ideal candidates are organized, reliable, and able to maintain confidentiality while handling multiple tasks. The position involves front desk coverage and interaction with residents in a supportive team

Qualifications

• High School diploma or GED or equivalent required.
• Proficient in MS Word, Excel, Outlook.
• Strong communication and confidentiality.
• Ability to handle multiple tasks with accuracy in a healthcare setting.

Responsibilities

• Maintain accurate resident records and update EHR systems.
• Coordinate appointments, admissions, and discharges.
• Serve as central contact for residents, families and staff via phone and email.
• Provide clerical support and front desk coverage as needed.
• Transcribe medical orders and update charts with recent information.

Skills

Verbal and written English

Organization

Multi-tasking

Attention to detail

People communication

Teamwork

Problem-solving

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Unit Clerk, Transportation Coordinator

Patapsco Healthcare is looking for someone energetic to fill a role in a skilled nursing facility setting. Our ideal candidate is organized, reliable, and committed to maintaining high standards.

Benefits:

401k, health, life, vision, and dental insurance, 20 total days PTO (paid time off) in the first year, flexible schedule, overtime pay, Daily Pay, premium holiday pay, disability insurance, wellness plans, employee referral bonuses, and stability in the strong leadership/management team who strives & achieves customer service excellence with dedicated staff qualifications.

Duties may include, but not limited to:

• Managing Patient Records: Maintaining accurate and up-to-date resident records, entering information into electronic health record (EHR) systems, and ensuring confidentiality of sensitive data

• Scheduling and Coordination: Organizing appointments, coordinating with medical staff, and assisting with admissions and discharges

• Communication: Acting as a central point of contact for phone calls, emails, and messages between residents, families, and healthcare staff

• Clerical Support: Preparing reports, ordering supplies, transcribing medical orders, and updating charts with the latest patient information, covers front desk when necessary

• interact directly with residents and their families, providing information about procedures, forms, and care processes

• able to escort appointments when necessary

Requirements:

• High School diploma or GED required or equivalent related work experience.

• Effective verbal and written English communication skills.

• Demonstrates intermediate to advanced skills in Microsoft Word, Excel, and Outlook, internet navigation.

• Highest level of professionalism with the ability to maintain confidentiality.

• Ability to communicate at all levels of organization and work well within a team environment in support of company objectives. Customer service oriented with the ability to work well under pressure.

• Strong attention to detail and accuracy, excellent organizational skills with the ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.

• Strong analytical and problem-solving skills.

• Ability to work with minimal supervision, take initiative and make independent decisions.

• Ability to deal with new tasks without the benefit of written procedures.

• Approachable, flexible, and adaptable to change.

• Function independently and have flexibility, personal integrity, and the ability to work effectively with employees and vendors.

• Strong organizational and multitasking abilities to manage records and communications efficiently

• Attention to detail and accuracy in handling medical documentation

• Good communication and interpersonal skills to interact with residents, families, and healthcare staff

• Basic knowledge of medical terminology and office procedures; some positions may prefer post-secondary training in medical office administration

Physical Requirements:

Push, pull, move, and/or lift a minimum of fifty (50) pounds to a minimum height of three (3) feet and be able to push, pull, move, and/or carry such weight a minimum distance of fifty (50) feet. (Not a complete list)

Preferred Skills:

Experience in a long-term care setting preferred but not required.

Patapsco Healthcare is an equal opportunity employer that promotes a drug‑free workplace.