Transportation Coordinator

Davita Inc.; Palatine (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading logistics company is seeking a Transportation Coordinator in Palatine, IL. The successful candidate will manage load planning and coordinate freight operations while ensuring top-level customer service. This full-time role offers a supportive environment focused on continuous improvement and teamwork.

Benefits

Medical, Dental, and Vision Benefits

401(k) with Company Match

Paid Parental Leave

Tuition Reimbursement

Flexible Spending Accounts

Vacation Days

Employee Support Programs

Qualifications

• 3-5 years of overall experience in freight forwarding.
• Team player with a growth mindset.
• Ability to build strong business partnerships.

Responsibilities

• Coordinate pick-up and delivery of freight.
• Manage daily operations to meet KPIs.
• Develop strong carrier relationships.

Skills

Customer Service Focus

Problem Solving

Time Management

Communication

Education

High School Degree or equivalent

Tools

Office 365

AS400

Job description

Transportation Coordinator

Job Locations

US-IL-Palatine

ID

2025-5598

Category

Operations

Position Type

Regular Full-Time

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us!

Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

The Transportation Coordinator will be responsible for performing load planning activities, coordinate load assignments. This role is responsible for supporting customer needs on site, tendering to carrier, track and trace requirements and issues resolution. The position requires one to operate in the upmost professional manner to customer & carriers, efficiently manage their day with the guidance of their manager and to ensure customers' expectations are exceeded every day.

Responsibilities

Coordinates and sets appointments for pick-up and delivery of freight

• Organize the efficient use of our own fleet of Dedicated drivers
• Develop strong carrier relationships to ensure high level of service and communication
• Pull tracking updates through partner carrier systems, email and phones then push these updates to external/internal customers Management via Hub's systems.
• Identify opportunities within Truck Network to reduce expenses
• Daily communication with station managers to identify and schedule open loads and protect service.
• Coordinates and sets appointments for pick-up and delivery of freight
• Coordinating daily tasks according to priorities and plans, making changes when necessary due to weather, supply, and deliver
• Resolving conflicts or miscommunications quickly and amicably
• Manage daily operations to positively impact Truck Brokerage KPIs and ensure customer scorecards metrics are met.
• Excellent influencing skills: Ability to build strong business partnerships both internally and externally
• Other duties and responsibilities will be assigned as business demands deem necessary

Qualifications

• A team player who works well with others - being respectful to our teammates is a Core Value
• A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
• Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
• Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture

Other Skills We Hope to See:

• High School Degree or equivalent
• 3-5 years of overall experience in the freight forwarding.
• Proficient in Office 365 required.
• Knowledge of AS400 a plus.
• Ability to problem solve and be solution oriented.
• Excellent organization and time management skills.
• Excellent communication skills both written and oral with the ability to communicate to employees and upper management levels.

What AIT Can Offer You

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.