Transportation Coordinator

US Foods; Oklahoma City (OK); On-site; USD 26,000 - 41,000; Full time

Job summary

US Foods is seeking a Sr Coordinator, Transportation to support day-to-day transportation, logistics, and backhaul functions, ensuring efficient operations and service. The role involves handling calls, dispatch updates, and documentation while using Excel, Omnitracs, Tandem, and Kronos.

The position emphasizes backhaul optimization, cross-functional communication, and training junior clerical staff, with daily work hours Monday–Friday and potential overtime.

Qualifications

• Excellent verbal and written communication skills.
• Excellent telephone and customer service skills.
• Ability to manage multiple functions in a fast-paced environment.
• Strong math, analytical, and organizational skills with high attention to detail.
• Intermediate computer skills with proficiency in programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem-solving and critical-thinking abilities to independently resolve problems of intermediate scope.
• Strong teamwork skills with the ability to support others in the department and division.

Responsibilities

• Answer incoming calls and assist with resolving driver, sales representative, and customer issues.
• Communicate route updates to drivers as needed.
• Utilize software and systems to create, update, and communicate transportation reports and files.
• Maintain transportation documentation and metrics.
• Complete the damages and shorts process by communicating with vendors and drivers to find resolutions.
• Support the training and development of junior clerical team members.
• Coordinate logistics by scheduling pickup appointments for backhaul orders and vendors.
• Optimize the pickup and delivery of inbound backhauls while considering operational restrictions and costs.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Math/analytical skills

Microsoft Office

Education

High school diploma or GED

Tools

Omnitracs

Tandem

Kronos

Microsoft Excel

Microsoft Access

Outlook

Job description

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITEJoin Our Community of Food People!BASIC PURPOSEThe Sr Coordinator, Transportation will support the transportation and logistics functions by performing general clerical activities and managing the backhaul functions in the division. The Sr Coordinator, Transportation will work to optimize all transportation and logistics processes to create maximum efficiency.BECOME A US FOODS TEAM MEMBER!We help YOU make it! US FOODS is one of the largest food distributors with a culture and history of promoting from within, excellent training programs, and a continuous improvement focus.We are looking for a Sr Transportation Coordinator who is ready to grow their career while supporting our transportation, logistics, and backhaul operations.ScheduleMonday – Friday6:00 AM start timeSchedule and hours may vary based on business needs. Overtime may be required.Main Ingredients of the JobAs a Senior Transportation Coordinator, you will support the day-to-day transportation, logistics, and backhaul functions while helping ensure efficient operations and service.TransportationAnswer incoming calls and assist with resolving driver, sales representative, and customer issues. Communicate route updates to drivers as needed.Utilize software and systems such as Microsoft Excel, Omnitracs, Tandem, and Kronos to create, update, and communicate transportation reports and files.Maintain transportation documentation and metrics, including attendance, DVIRs, backhaul spreadsheets, delivery window dispatch, driver key logs, trailer temperature logs, transportation route updates, network updates, and other transportation metrics.Complete the damages and shorts process by communicating with vendors and drivers to find resolutions and completing associated paperwork.Support the training and development of junior clerical team members.Perform other duties as assigned by management.Backhaul & LogisticsCommunicate key information to appropriate teams to support backhaul and transportation operations, including backhaul arrivals, daily dispatch information, backhaul scheduling and rescheduling, Omnitracs service updates, and delivery or service issues.Coordinate logistics by scheduling pickup appointments for backhaul orders and vendors for the division.Optimize the pickup and delivery of inbound backhauls while considering operational restrictions, minimizing costs, and ensuring compliance.Complete required logistics and backhaul documentation and communicate relevant information to appropriate teams.Research new backhaul opportunities with buyers and replenishment managers to help maximize division efficiency.Perform other duties as assigned by management.SupervisionN/ARelationshipsInternal: Operations, Transportation, Warehouse personnel, DriversExternal: VendorsWork EnvironmentThe work will primarily take place at a desk in an office environment but may occasionally require work in warehouse environments, including cooler and freezer areas where temperatures may be as low as -5°F.What You Bring to the TableEducationHigh school diploma or GED/equivalent required.Related Experience/RequirementsMinimum of three years of experience in a warehouse administrative or clerical position.Prior logistics, transportation, and/or warehouse experience required.Knowledge, Skills & AbilitiesExcellent verbal and written communication skills.Excellent telephone and customer service skills.Ability to manage multiple functions in a fast-paced environment.Strong math, analytical, and organizational skills with high attention to detail.Intermediate computer skills with proficiency in programs such as Microsoft Word, Excel, Access, and Outlook.Problem-solving and critical-thinking abilities to independently resolve problems of intermediate scope.Strong teamwork skills with the ability to support others in the department and division.Preferred QualificationsKnowledge of DOT Hours of Service Regulations.Knowledge of the geographic delivery area.Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, and Airclic preferred.Physical QualificationsMust be able to perform the following physical activities for the described length of time:Occasionally: 1%–33%Frequently: 34%–66%Continuously: 67%–100%Stand: OccasionallyWalk: OccasionallyDrive vehicle: N/ASit: FrequentlyLift 1–10 lbs.: OccasionallyLift 11–20 lbs.: OccasionallyLift 21–50 lbs.: OccasionallyLift 51–100 lbs.: N/ALift over 100 lbs.: N/ACarry 1–10 lbs.: OccasionallyCarry 11–20 lbs.: OccasionallyCarry 21–50 lbs.: OccasionallyCarry 51–100 lbs.: N/ACarry over 100 lbs.: N/APush/Pull: OccasionallyClimb/Balance: OccasionallyStoop/Squat: OccasionallyKneel: OccasionallyBend: OccasionallyReach above shoulder: FrequentlyTwist: OccasionallyGrasp objects: FrequentlyManipulate objects: FrequentlyManual dexterity: FrequentlyPhysical activities may include handling hand trucks, gates, straps, ramps, dollies, boxes, paperwork, and other equipment, as well as typing and using standard office equipment such as computers, copiers, and printers.Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between$19 - $30***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***