Transportation Coordinator

usfoods; Oklahoma City (OK); On-site; USD 52,000 - 76,000; Full time

Job summary

US Foods is seeking a Senior Transportation Coordinator to support day-to-day transportation, logistics, and backhaul functions ensuring efficient operations. The role involves handling reports, communications with drivers and customers, and maintaining documentation.

The position emphasizes strong organizational and analytical skills, with a focus on safety and compliance in a fast-paced warehouse environment.

Qualifications

• High school diploma or GED/equivalent required.
• Minimum of three years of experience in a warehouse administrative or clerical position.
• Prior logistics, transportation, and/or warehouse experience required.

Responsibilities

• Answer calls and assist with driver, sales representative, and customer issues.
• Create, update, and communicate transportation reports using Excel, Omnitracs, Tandem and Kronos.
• Maintain transportation documentation and metrics including attendance and logs.
• Complete damages and shorts process with vendors and drivers.
• Train and develop junior clerical staff.
• Coordinate backhaul scheduling and transportation information to teams.

Skills

Verbal communication

Written communication

Multitasking

Math & analytics

Organizational skills

Excel proficiency

Microsoft Office

Problem solving

Teamwork

Education

High school diploma or GED

Tools

Omnitracs

Tandem

Kronos

XATA

Manhattan

PowerDock

Airclic

Job description

BASIC PURPOSE

The Sr Coordinator, Transportation will support the transportation and logistics functions by performing general clerical activities and managing the backhaul functions in the division. The Sr Coordinator, Transportation will work to optimize all transportation and logistics processes to create maximum efficiency.

Schedule

Monday - Friday

6:00 AM start time

Schedule and hours may vary based on business needs. Overtime may be required.

Main Ingredients of the Job

As a Senior Transportation Coordinator, you will support the day-to-day transportation, logistics, and backhaul functions while helping ensure efficient operations and service.

Transportation

• Answer incoming calls and assist with resolving driver, sales representative, and customer issues. Communicate route updates to drivers as needed.
• Utilize software and systems such as Microsoft Excel, Omnitracs, Tandem, and Kronos to create, update, and communicate transportation reports and files.
• Maintain transportation documentation and metrics, including attendance, DVIRs, backhaul spreadsheets, delivery window dispatch, driver key logs, trailer temperature logs, transportation route updates, network updates, and other transportation metrics.
• Complete the damages and shorts process by communicating with vendors and drivers to find resolutions and completing associated paperwork.
• Support the training and development of junior clerical team members.
• Perform other duties as assigned by management.

Backhaul & Logistics

• Communicate key information to appropriate teams to support backhaul and transportation operations, including backhaul arrivals, daily dispatch information, backhaul scheduling and rescheduling, Omnitracs service updates, and delivery or service issues.
• Coordinate logistics by scheduling pickup appointments for backhaul orders and vendors for the division.
• Optimize the pickup and delivery of inbound backhauls while considering operational restrictions, minimizing costs, and ensuring compliance.
• Complete required logistics and backhaul documentation and communicate relevant information to appropriate teams.
• Research new backhaul opportunities with buyers and replenishment managers to help maximize division efficiency.
• Perform other duties as assigned by management.

Supervision

N/A

Relationships

Internal: Operations, Transportation, Warehouse personnel, Drivers

External: Vendors

Work Environment

The work will primarily take place at a desk in an office environment but may occasionally require work in warehouse environments, including cooler and freezer areas where temperatures may be as low as -5°F.

What You Bring to the Table

Education

High school diploma or GED/equivalent required.

Related Experience/Requirements

Minimum of three years of experience in a warehouse administrative or clerical position.

Prior logistics, transportation, and/or warehouse experience required.

Knowledge, Skills & Abilities

• Excellent verbal and written communication skills.
• Excellent telephone and customer service skills.
• Ability to manage multiple functions in a fast-paced environment.
• Strong math, analytical, and organizational skills with high attention to detail.
• Intermediate computer skills with proficiency in programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem-solving and critical-thinking abilities to independently resolve problems of intermediate scope.
• Strong teamwork skills with the ability to support others in the department and division.

Preferred Qualifications

• Knowledge of DOT Hours of Service Regulations.
• Knowledge of the geographic delivery area.
• Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, and Airclic preferred.

Physical Qualifications

Must be able to perform the following physical activities for the described length of time:

Occasionally: 1%-33%

Frequently: 34%-66%

Continuously: 67%-100%

Stand: Occasionally

Walk: Occasionally

Drive vehicle: N/A

Sit: Frequently

Lift 1-10 lbs.: Occasional

Lift 11-20 lbs.: Occasional

Lift 21-50 lbs.: Occasional

Lift 51-100 lbs.: N/A

Lift over 100 lbs.: N/A

Carry 1-10 lbs.: Occasional

Carry 11-20 lbs.: Occasional

Carry 21-50 lbs.: Occasional

Carry 51-100 lbs.: N/A

Carry over 100 lbs.: N/A

Push/Pull: Occasional

Climb/Balance: Occasional

Stoop/Squat: Occasional

Kneel: Occasional

Bend: Occasional

Reach above shoulder: Frequently

Twist: Occasional

Grasp objects: Frequently

Manipulate objects: