Transportation Coordinator

US FOODS; Norwich (CT); On-site; USD 40,000 - 45,000; Full time

Job summary

US Foods, Inc. seeks a Coordinator, Transportation to support transportation and logistics operations. The role handles clerical tasks and assists in backhauls to ensure efficient daily operations.

The position offers an hourly base rate, with weekly pay and a Monday–Friday 6am–3:30pm schedule. Candidate should have warehouse administrative experience and strong Excel/Office skills to manage routes, reports, and logistics communications.

Qualifications

• Minimum two years of experience in warehouse administrative or clerical position.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Word, Excel, Access, and Outlook.

Responsibilities

• Answer incoming calls to resolve driver, sales representative and customer issues.
• Use software to create, update, and communicate reports and files (attendance, DVIRs, backhaul spreadsheets, dispatch, logs).
• Assist in damages/shorts process by notifying vendors and drivers and completing paperwork.
• Support backhaul and logistics by scheduling pick-ups and coordinating information.

Skills

Effective communication

Phone & customer service

Mathematical & analytical ability

Organizational skills

Microsoft Word/Excel/Access/Outlook

Teamwork

Education

High school diploma or GED/equivalent

Tools

Omnitracs

Tandem

Kronos

XATA

Manhattan

PowerDock

Airclic

Excel

Job description

Join Our Community of Food People!

BASIC PURPOSE

The Coordinator, Transportation will support the transportation and logistics functions by performing general clerical activities and assisting in backhauls.

Ready to build a career with a company that’s leading the foodservice industry?

$29/hourly. Weekly Pay.

Schedule: Monday-Friday: 6am-3:30pm

ESSENTIAL DUTIES AND RESPONSIBILITIES

Transportation:

• Answer all incoming calls to resolve driver, sales representative and customer issues as needed. Communicate with drivers any updates to their routes.
• Utilize software (MS Excel, Omnitracs, Tandem, Kronos, etc) to create, update, and communicate various reports and files for proper transportation functioning. Examples include attendance, DVIRs, backhaul spreadsheets, delivery window dispatch, driver key log, trailer temp log, transportation route update, network update, and other transportation metrics.
• Assist in the damages and shorts process by notifying vendors and drivers to find a resolution. Complete associated paperwork involved in damages and shorts.
• Other duties as assigned by manager.

Backhaul and Logistics:

• Communicate key information to the proper recipient to support backhaul and transportation operations (including, but not limited to, the arrival of backhauls, daily dispatch information, backhaul scheduling/rescheduling, service updates to Omnitracs, abnormalities/delivery issues, etc).
• Support in logistics operations by assisting in scheduling all pick up appointments for backhaul orders and vendors for the division. Complete related paperwork and communicate backhaul and logistic information when necessary.
• Other duties as assigned by manager.

SUPERVISION

• N/A

RELATIONSHIPS

• Internal: Operations, transportation, warehouse personnel, drivers
• External: Vendors

WORK ENVIRONMENT

• The work will take place at a desk in a US Foods office-based environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

MINIMUM QUALIFICATIONS

Related Experience/Requirements:

• Minimum two years of experience in warehouse administrative or clerical position.

Knowledge/Skills/Abilities:

• Effective communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem solving and critical thinking abilities to solve problems of limited scope.
• Strong teamwork skills with the ability to support others in the department and division.

Education

• High school diploma or GED/equivalent required.

PREFERRED QUALIFICATIONS

• Prior logistics, transportation, and/or warehouse experience preferred.
• Knowledge of DOT Hours of Service Regulations.
• Knowledge of our geographic delivery area.

Certifications/Training

• Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, Airclic preferred.

PHYSICAL QUALIFICATIONS

• Must be able to perform the following physical activities for described length of time:

OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

JOB REQUIRES WORKER TO

FREQUENCY:

STAND FREQUENTLY

WALK FREQUENTLY

DRIVE VEHICLE N/A

SIT FREQUENTLY

LIFT

1-10 lbs (Sedentary) OCCASIONALLY

11-20 lbs (Light) OCCASIONALLY

21-50 lbs (Medium) OCCASIONALLY

51-100 lbs (Heavy) N/A

Over 100 lbs (Very Heavy) N/A

CARRY

1-10 lbs (Sedentary) OCCASIONALLY

11-20 lbs (Light) OCCASIONALLY

21-50 lbs (Medium) OCCASIONALLY

51-100 lbs (Heavy) N/A

Over 100 lbs (Very Heavy) N/A

PUSH/PULL*1 OCCASIONALLY

CLIMB/BALANCE*2 OCCASIONALLY

STOOP/SQUAT OCCASIONALLY

KNEEL OCCASIONALLY

BEND OCCASIONALLY

REACH ABOVE SHOULDER FREQUENTLY

TWIST OCCASIONALLY

GRASP OBJECTS*3 FREQUENTLY

MANIPULATE OBJECTS*4 FREQUENTLY

MANUAL DEXTERITY*5 FREQUENTLY

1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)

2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)

3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)

4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)

5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between

$20 - $31

***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***