Senior Transportation Coordinator

US Foods; William Dunlap Homes (NJ); On-site; USD 33,000 - 51,000; Full time

Job summary

US Foods seeks a Sr Coordinator, Transportation to support our transportation and logistics functions with clerical duties and backhaul management. You will help optimize processes to drive efficiency in daily operations and cost control.

In this role, you will handle driver and customer inquiries, update routes, generate reports with Excel and logistics software, coordinate backhaul pickups, and assist in training junior staff while ensuring accurate paperwork and compliance.

Qualifications

• Excellent communication, written and verbal.
• Strong customer service skills and telephone etiquette.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong math, analytical and organizational abilities.
• Proficient with MS Word, Excel, Access and Outlook.
• High school diploma or GED required.

Responsibilities

• Duties may include transportation, and/or logistics and backhaul functions.
• Answer incoming calls to resolve driver, sales representative and customer issues; communicate route updates to drivers.
• Create, update, and communicate reports using Excel and logistics software (Omnitracs, Tandem, Kronos, etc.).
• Complete damages and shorts process and associated paperwork; coordinate with vendors and drivers.
• Coordinate backhaul scheduling and daily dispatch information; optimize pickups and deliveries.
• Support training and development of junior clerical teammates.

Skills

Communication

Customer service

Multitasking

Math & analytics

Organizational skills

Problem solving

Teamwork

Education

High school diploma or GED

Tools

Excel

Access

Outlook

Word

Job description

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITEJoin Our Community of Food People!BASIC PURPOSEThe Sr Coordinator, Transportation will support the transportation and logistics functions by performing general clerical activities and managing the backhaul functions in the division. The Sr Coordinator, Transportation will work to optimize all transportation and logistics processes to create maximum efficiency.ESSENTIAL DUTIES AND RESPONSIBILITIESDuties may include but are not limited to transportation, and/or logistics and backhaul functions.Transportation:Answer all incoming calls to resolve driver, sales representative and customer issues as needed. Communicate with drivers any updates to their routes.Utilize software (MS Excel, Omnitracs, Tandem, Kronos, etc) to create, update, and communicate various reports and files for proper transportation functioning. Examples include attendance, DVIRs, backhaul spreadsheets, delivery window dispatch, driver key log, trailer temp log, transportation route update, network update, and other transportation metrics.Complete the damages and shorts process by notifying vendors and drivers to find a resolution. Complete associated paperwork involved in damages and shorts.Support in training and developing junior clerical teammates.Other duties as assigned by manager.Backhaul and Logistics:Communicate key information to the proper recipient to support backhaul and transportation operations (including, but not limited to, the arrival of backhauls, daily dispatch information, backhaul scheduling/rescheduling, service updates to Omnitracs, abnormalities/delivery issues, etc).Coordinate logistics by scheduling pick up appointments for backhaul orders and vendors for the division. Optimize the pick-up and delivery of all inbound backhauls considering all restrictions while minimizing cost and ensuring compliance. Complete all necessary paperwork for proper logistics functioning and communicate backhaul and logistic information when necessary.Research new backhaul opportunities with buyers and replenishment managers to maximize efficiency in the division.Other duties as assigned by manager.SUPERVISION:N/ARELATIONSHIPSInternal: Operations, transportation, warehouse personnel, driversExternal: VendorsWORK ENVIRONMENTThe work will take place at a desk in an office environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.MINIMUM QUALIFICATIONSRelated Experience/Requirements:Minimum three years of experience in warehouse administrative or clerical position. Prior logistics, transportation, and/or warehouse experience required.Knowledge/Skills/Abilities:Excellent communication both verbally and in writing.Excellent telephone and customer service ability.Ability to manage multiple functions in a fast-paced environment.Strong math, analytical, and organizational skills with high attention to detail.Intermediate computer skills with proficiency in programs such as Microsoft Word, Excel, Access, and Outlook.Problem solving and critical thinking abilities to independently solve problems of intermediate scope.Strong teamwork skills with the ability to support others in the department and division.EducationHigh school diploma or GED/equivalent required.PREFERRED QUALIFICATIONSKnowledge of DOT Hours of Service Regulations.Knowledge of our geographic delivery area.Certifications/TrainingExperience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, Airclic preferred.PHYSICAL QUALIFICATIONSMust be able to perform the following physical activities for described length of time:OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVERJOB REQUIRES WORKER TO:FREQUENCY:STAND OCCASIONALLYWALK OCCASIONALLYDRIVE VEHICLE N/ASIT FREQUENTLYLIFT1-10 lbs (Sedentary) OCCASIONALLY11-20 lbs (Light) OCCASIONALLY21-50 lbs (Medium) OCCASIONALLY51-100 lbs (Heavy) N/AOver 100 lbs (Very Heavy) N/ACARRY1-10 lbs (Sedentary) OCCASIONALLY11-20 lbs (Light) OCCASIONALLY21-50 lbs (Medium) OCCASIONALLY51-100 lbs (Heavy) N/AOver 100 lbs (Very Heavy) N/APUSH/PULL*1 OCCASIONALLYCLIMB/BALANCE*2 OCCASIONALLYSTOOP/SQUAT OCCASIONALLYKNEEL OCCASIONALLYBEND OCCASIONALLYREACH ABOVE SHOULDER FREQUENTLYTWIST OCCASIONALLYGRASP OBJECTS*3 FREQUENTLYMANIPULATE OBJECTS*4 FREQUENTLYMANUAL DEXTERITY*5 FREQUENTLY1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between$24 - $37***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***