Transportation Coordinator

US Foods; Norwich (CT); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid time off

Disability insurance

Employee stock purchase plan

Life insurance

Job summary

US Foods is seeking a Transportation Coordinator to support daily logistics, respond to driver and customer inquiries, and help manage backhauls in a desk-based office setting. The role emphasizes strong communication, data entry, and collaboration with operations teams.

Typical schedule is Monday–Friday, with a starting hourly wage of $29 and weekly pay. Applicants should have a minimum of two years in warehouse administrative work and basic computer skills, including Excel.

Qualifications

• Minimum two years of experience in warehouse administrative or clerical position.
• High school diploma or GED/equivalent required.
• Proficiency with Microsoft Excel and common logistics software preferred.

Responsibilities

• Answer inbound calls to resolve driver, sales, and customer issues; communicate route updates to drivers.
• Create and maintain transportation reports using software like Excel, Omnitracs, and Kronos.
• Assist in backhaul scheduling, documentation, and logistics communications.
• Perform other duties as assigned by manager.

Skills

Effective communication

Customer service

Attention to detail

Teamwork

Education

High school diploma or GED

Tools

Omnitracs

Tandem

Kronos

Excel

XATA

Manhattan

PowerDock

Airclic

Job description

BASIC PURPOSE

The Coordinator, Transportation will support the transportation and logistics functions by performing general clerical activities and assisting in backhauls.

JOIN THE US FOODS TEAM!

$29 hourly. Weekly Pay.

Schedule

Monday-Friday: 6am-3:30pm

Essential Duties And Responsibilities

Transportation

• Answer all incoming calls to resolve driver, sales representative and customer issues as needed. Communicate with drivers any updates to their routes.
• Utilize software (MS Excel, Omnitracs, Tandem, Kronos, etc) to create, update, and communicate various reports and files for proper transportation functioning. Examples include attendance, DVIRs, backhaul spreadsheets, delivery window dispatch, driver key log, trailer temp log, transportation route update, network update, and other transportation metrics.
• Assist in the damages and shorts process by notifying vendors and drivers to find a resolution. Complete associated paperwork involved in damages and shorts.
• Other duties as assigned by manager.

Backhaul and Logistics

• Communicate key information to the proper recipient to support backhaul and transportation operations (including, but not limited to, the arrival of backhauls, daily dispatch information, backhaul scheduling/rescheduling, service updates to Omnitracs, abnormalities/delivery issues, etc).
• Support in logistics operations by assisting in scheduling all pick up appointments for backhaul orders and vendors for the division. Complete related paperwork and communicate backhaul and logistic information when necessary.
• Other duties as assigned by manager.

SUPERVISION

• N/A

RELATIONSHIPS

• Internal: Operations, transportation, warehouse personnel, drivers
• External: Vendors

WORK ENVIRONMENT

• The work will take place at a desk in a US Foods office-based environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

Minimum Qualifications

• Minimum two years of experience in warehouse administrative or clerical position.

Knowledge/Skills/Abilities

• Effective communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem solving and critical thinking abilities to solve problems of limited scope.
• Strong teamwork skills with the ability to support others in the department and division.

Education

• High school diploma or GED/equivalent required.

Preferred Qualifications

• Prior logistics, transportation, and/or warehouse experience preferred.
• Knowledge of DOT Hours of Service Regulations.
• Knowledge of our geographic delivery area.

Certifications/Training

• Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, Airclic preferred.

Physical Qualifications

• Must be able to perform the following physical activities for described length of time:
• OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

JOB REQUIRES WORKER TO:

FREQUENCY:

• STAND FREQUENTLY
• WALK FREQUENTLY
• DRIVE VEHICLE N/A
• SIT FREQUENTLY
• LIFT
• 1-10 lbs (Sedentary) OCCASIONALLY
• 11-20 lbs (Light) OCCASIONALLY
• 21-50 lbs (Medium) OCCASIONALLY
• 51-100 lbs (Heavy) N/A
• Over 100 lbs (Very Heavy) N/A
• CARRY
• 1-10 lbs (Sedentary) OCCASIONALLY
• 11-20 lbs (Light) OCCASIONALLY
• 21-50 lbs (Medium) OCCASIONALLY
• 51-100 lbs (Heavy) N/A
• Over 100 lbs (Very Heavy) N/A
• PUSH/PULL*1 OCCASIONALLY
• CLIMB/BALANCE*2 OCCASIONALLY
• STOOP/SQUAT OCCASIONALLY
• KNEEL OCCASIONALLY
• BEND OCCASIONALLY
• REACH ABOVE SHOULDER FREQUENTLY
• TWIST OCCASIONALLY
• GRASP OBJECTS*3 FREQUENTLY
• MANIPULATE OBJECTS*4 FREQUENTLY
• MANUAL DEXTERITY*5 FREQUENTLY
• 1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
• 2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)
• 3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)
• 4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
• 5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between $20 - $31

• EOE– Race/Color/Religion/Sex/SexualOrientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***