Transportation Coordinator

Smart Foodservice Stores; Jacksonville (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Pre-tax spending accounts

Retirement benefits

Paid time off

Disability insurance

Employee stock purchase plan

Life insurance

Job summary

Smart Foodservice Stores is seeking a Coordinator, Transportation to support logistics and clerical tasks in a warehouse environment. You will assist with backhauls, reporting, and daily dispatch coordination, ensuring smooth transportation operations.

The role requires at least two years in a warehouse clerical setting, solid Excel skills, and strong communication abilities. Work hours are weekdays with starting pay of $22 per hour, with potential overtime as applicable.

Qualifications

• Minimum two years in warehouse administrative or clerical role.
• Strong written and verbal communication skills.
• Proficient in MS Office and basic computer tasks.

Responsibilities

• Answer calls and resolve driver, sales rep, and customer issues.
• Create and update reports using Excel and transportation software.
• Assist with damages/shorts processes and paperwork.
• Coordinate backhaul and logistics information with teams.
• Support scheduling and dispatch activities as needed.

Skills

Communication

Customer service

Math ability

Microsoft Office

Detail oriented

Teamwork

Education

High school diploma or GED/equivalent

Tools

MS Excel

Omnitracs

Tandem

Kronos

Access

Outlook

Job description

Join Our Community of Food People!

BASIC PURPOSE

The Coordinator, Transportation will support the transportation and logistics functions by performing general clerical activities and assisting in backhauls.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties may include but are not limited to transportation, and/or logistics and backhaul functions.

Current schedule is Monday - Friday from 12:00 pm to 8:30 pm

Starting pay: $22 an hour

Transportation

• Answer all incoming calls to resolve driver, sales representative and customer issues as needed. Communicate with drivers any updates to their routes.
• Utilize software (MS Excel, Omnitracs, Tandem, Kronos, etc) to create, update, and communicate various reports and files for proper transportation functioning. Examples include attendance, DVIRs, backhaul spreadsheets, delivery window dispatch, driver key log, trailer temp log, transportation route update, network update, and other transportation metrics.
• Assist in the damages and shorts process by notifying vendors and drivers to find a resolution. Complete associated paperwork involved in damages and shorts.
• Other duties as assigned by manager.

Backhaul and Logistics

• Communicate key information to the proper recipient to support backhaul and transportation operations (including, but not limited to, the arrival of backhauls, daily dispatch information, backhaul scheduling/rescheduling, service updates to Omnitracs, abnormalities/delivery issues, etc).
• Support in logistics operations by assisting in scheduling all pick up appointments for backhaul orders and vendors for the division. Complete related paperwork and communicate backhaul and logistic information when necessary.
• Other duties as assigned by manager.

SUPERVISION

N/A

RELATIONSHIPS

• Internal: Operations, transportation, warehouse personnel, drivers
• External: Vendors

WORK ENVIRONMENT

The work will take place at a desk in a US Foods office-based environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

MINIMUM QUALIFICATIONS

Related Experience/Requirements: Minimum two years of experience in warehouse administrative or clerical position.

Knowledge/Skills/Abilities

• Effective communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem solving and critical thinking abilities to solve problems of limited scope.
• Strong teamwork skills with the ability to support others in the department and division.

EducationHigh school diploma or GED/equivalent required.

PREFERRED QUALIFICATIONS

• Prior logistics, transportation, and/or warehouse experience preferred.
• Knowledge of DOT Hours of Service Regulations.
• Knowledge of our geographic delivery area.

Certifications/Training

Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, Airclic preferred.

PHYSICAL QUALIFICATIONS

• Must be able to perform the following physical activities for described length of time:
• OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER
• JOB REQUIRES WORKER TO:
• STAND FREQUENTLY
• WALK FREQUENTLY
• DRIVE VEHICLE N/A
• SIT FREQUENTLY
• LIFT 1-10 lbs (Sedentary) OCCASIONALLY
• 11-20 lbs (Light) OCCASIONALLY
• 21-50 lbs (Medium) OCCASIONALLY
• 51-100 lbs (Heavy) N/A
• Over 100 lbs (Very Heavy) N/A
• CARRY 1-10 lbs (Sedentary) OCCASIONALLY
• 11-20 lbs (Light) OCCASIONALLY
• 21-50 lbs (Medium) OCCASIONALLY
• 51-100 lbs (Heavy) N/A
• Over 100 lbs (Very Heavy) N/A
• PUSH/PULL*1 OCCASIONALLY
• CLIMB/BALANCE*2 OCCASIONALLY
• STOOP/SQUAT OCCASIONALLY
• KNEEL OCCASIONALLY
• BEND OCCASIONALLY
• REACH ABOVE SHOULDER FREQUENTLY
• TWIST OCCASIONALLY
• GRASP OBJECTS*3 FREQUENTLY
• MANIPULATE OBJECTS*4 FREQUENTLY
• MANUAL DEXTERITY*5 FREQUENTLY
• 1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
• 2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)
• 3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)
• 4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
• 5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)

COMPENSATION

Compensation depends on experience, geographic locations, and other factors permitted by law. The expected compensation for this role is $22. This role is also eligible for overtime compensation.

BENEFITS

• health insurance
• pre-tax spending accounts
• retirement benefits
• paid time off
• short-term and long-term disability
• employee stock purchase plan
• life insurance

To review available benefits, please click here: https://www.usfoods.com/careers/ben