Transportation Coordinator

Smart Foodservice Stores; Norwich (CT); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Pre-tax spending accounts

Retirement benefits

Paid time off

Short-term and long-term disability

Employee stock purchase plan

Life insurance

Job summary

US Foods is seeking a Coordinator, Transportation to support transportation and logistics through clerical tasks and backhaul coordination. The role involves handling driver and customer issues, updating reports with Excel and logistics software, and assisting in scheduling and paperwork.

The position requires at least two years in warehouse administrative roles. The team works in an office environment with routine warehouse touches and a focus on accuracy and communication.

Qualifications

• Two years of warehouse administrative or clerical experience.
• High school diploma or GED/equivalent required.
• Proficient with MS Office (Word, Excel, Access, Outlook) and basic computer skills.
• Ability to communicate effectively and resolve issues with drivers, sales reps, and customers.

Responsibilities

• Support transportation and backhaul functions with clerical duties.
• Use MS Excel, Omnitracs, Tandem, Kronos to create/update reports for transportation.
• Assist in damages/shorts process by notifying vendors/drivers and completing paperwork.
• Schedule pickup appointments for backhaul orders and vendors.
• Communicate key transportation information to stakeholders and teams.

Skills

Effective communication

Excellent telephone handling

Math and analytical skills

MS Word, Excel, Access, Outlook

Problem solving

Teamwork

Education

High school diploma or GED

Tools

Omnitracs

Tandem

Kronos

XATA

Manhattan

PowerDock

AIRClic

Job description

Join Our Community of Food People!

BASIC PURPOSE

The Coordinator, Transportation will support the transportation and logistics functions by performing general clerical activities and assisting in backhauls.

JOIN THE US FOODS TEAM!

Ready to build a career with a company that's leading the foodservice industry?

$29/hourly. Weekly Pay.

Schedule: Monday-Friday: 6am-3:30pm

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties may include but are not limited to transportation, and/or logistics and backhaul functions.

• Transportation:
  • Answer all incoming calls to resolve driver, sales representative and customer issues as needed. Communicate with drivers any updates to their routes.
  • Utilize software (MS Excel, Omnitracs, Tandem, Kronos, etc) to create, update, and communicate various reports and files for proper transportation functioning. Examples include attendance, DVIRs, backhaul spreadsheets, delivery window dispatch, driver key log, trailer temp log, transportation route update, network update, and other transportation metrics.
  • Assist in the damages and shorts process by notifying vendors and drivers to find a resolution. Complete associated paperwork involved in damages and shorts.
  • Other duties as assigned by manager.
• Backhaul and Logistics:
  • Communicate key information to the proper recipient to support backhaul and transportation operations (including, but not limited to, the arrival of backhauls, daily dispatch information, backhaul scheduling/rescheduling, service updates to Omnitracs, abnormalities/delivery issues, etc).
  • Support in logistics operations by assisting in scheduling all pick up appointments for backhaul orders and vendors for the division. Complete related paperwork and communicate backhaul and logistic information when necessary.
  • Other duties as assigned by manager.

SUPERVISION

N/A

RELATIONSHIPS

Internal: Operations, transportation, warehouse personnel, drivers
External: Vendors

WORK ENVIRONMENT

The work will take place at a desk in a US Foods office-based environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

MINIMUM QUALIFICATIONS

• Minimum two years of experience in warehouse administrative or clerical position.

Knowledge/Skills/Abilities

• Effective communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem solving and critical thinking abilities to solve problems of limited scope.
• Strong teamwork skills with the ability to support others in the department and division.

Education

• High school diploma or GED/equivalent required.

PREFERRED QUALIFICATIONS

• Prior logistics, transportation, and/or warehouse experience preferred.
• Knowledge of DOT Hours of Service Regulations.
• Knowledge of our geographic delivery area.

Certifications/Training

• Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, Airclic preferred.

PHYSICAL QUALIFICATIONS

Must be able to perform the following physical activities for described length of time:

OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

JOB REQUIRES WORKER TO:

FREQUENCY:

• STAND FREQUENTLY
• WALK FREQUENTLY
• DRIVE VEHICLE N/A
• SIT FREQUENTLY
• LIFT1-10 lbs (Sedentary) OCCASIONALLY
• 11-20 lbs (Light) OCCASIONALLY
• 21-50 lbs (Medium) OCCASIONALLY
• 51-100 lbs (Heavy) N/A
• Over 100 lbs (Very Heavy) N/A
• CARRY1-10 lbs (Sedentary) OCCASIONALLY
• 11-20 lbs (Light) OCCASIONALLY
• 21-50 lbs (Medium) OCCASIONALLY
• 51-100 lbs (Heavy) N/A
• Over 100 lbs (Very Heavy) N/A
• PUSH/PULL*1 OCCASIONALLY
• CLIMB/BALANCE*2 OCCASIONALLY
• STOOP/SQUAT OCCASIONALLY
• KNEEL OCCASIONALLY
• BEND OCCASIONALLY
• REACH ABOVE SHOULDER FREQUENTLY
• TWIST OCCASIONALLY
• GRASP OBJECTS*3 FREQUENTLY
• MANIPULATE OBJECTS*4 FREQUENTLY
• MANUAL DEXTERITY*5 FREQUENTLY

1. 1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
2. 2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)
3. 3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)
4. 4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
5. 5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)

Benefits for this role may include

• health insurance
• pre-tax spending accounts
• retirement benefits
• paid time off
• short-term and long-term disability
• employee stock purchase plan
• life insurance

Compensation depends on relevant experience and/or education, specific skills, function, geographi