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- To perform functions with minimal supervision and to follow established procedures.
- To identify the more complex issues and defer those to a supervisor.
- To operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.
- To monitor roadways via traffic surveillance cameras and detection systems.
- To monitor all traffic devices and computer equipment associated with the system.
- To maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
- To become familiar with the roadways and to understand the purpose and location of traffic devices.
- To communicate with multiple agencies to coordinate resources for incidents that may affect regional travel.
- To perform other duties as assigned.
Qualifications and Experience:
- Customer Service experience (highly preferred)
- Experience contributing within a team environment
- Basic computer knowledge
- Operational knowledge of MS Office and MS Outlook
- Dispatch or call center experience (highly preferred)
Thank you
Vinod
vinod@themesoft.com
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
General BusinessIndustries
Government Relations Services
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