Transportation Coordinator

Beacon Mobility; Bridgeport (CT); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

WE Transport LLC is seeking a capable supervisor to manage a fleet of 30-60 drivers and monitors. You will design efficient routes, assign tasks based on skill and performance, and maintain professional communication with guardians, clients, and staff.

The role requires a proactive, customer-focused leader with strong organizational skills and tech proficiency. You will ensure compliance, mentor drivers, and handle monthly billing records in a busy office setting.

Qualifications

• Must have prior supervising experience.
• Must be self-motivated, show initiative, and have a strong work ethic.
• Excellent customer service skills, be detail-oriented, and like solving problems.
• Learn the programs, clients, and employees sufficiently to determine appropriate assignments.
• Enjoy working with children.
• Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc.
• Must maintain a safe driving record and driver’s license and respond to coverage needs as required.
• Must be able to work comfortably in a small and busy office environment.
• Must be able to sit, stand, stretch, reach, lift and walk during an 8-hour shift.
• Must be flexible and adaptable with ever-changing assignments.
• Flexible schedule including early morning shifts.

Responsibilities

• Supervise and advise 30-60 drivers and monitors.
• Develop and implement efficient routes across several regions with regard to client needs.
• Record, retrieve and deliver messages accurately; solve operational problems while maintaining professional relations.
• Maintain compliance with company policies; develop driver skills through discussion and example.
• Promote good performance and address non-compliance with company rules.
• Spend time behind the wheel to know routes, clients, drivers, and programs; provide emergency backup.
• Build and maintain positive relationships with supervisees.
• Develop rapport with customers including guardians and clients of all ages and partnering organizations.
• Maintain detailed records to perform monthly billing counts.

Skills

Supervisor experience

Customer service

Problem solving

Learn programs/clients/employees

Enjoy working with children

Technology skills (Office, Chrome, etc

Valid driver’s license

Office environment adaptability

Physical ability for 8-hour shift

Flexible scheduling

Tools

Microsoft Office

Google Chrome

Android tablets

Job description

WE Transport LLC

Responsibilities:

• Supervise and advise 30-60 drivers and monitors.
• Responsible for developing and implementing efficient routes across several regions with regard to individual client needs. Assign driver assignments that reflect knowledge and good judgment regarding employee skills and performance.
• Must be able to receive, record, retrieve and deliver messages accurately, clearly and pleasantly; routinely solve operational problems, while maintaining cordial, professional relations with guardians, clients, program staff, customer staff, and all Company employees.
• Maintain and reinforce compliance with Company policies through dispatch and direct observation; develop driver skills through discussion and example.
• Promote good performance through your positive support and recommend reassignment or appropriate discipline for non‑compliance with Company rules or standards.
• Spend sufficient time behind the wheel to know the routes, the clients, the drivers, and the programs and facilities; observe and supervise drivers in action, provide emergency back‑up for absent drivers.
• Build and maintain a positive relationship with those you supervise; understand and address the challenges they face.
• Develop and maintain a professional rapport with all of our customers which includes but not limited to; programs, guardians, special needs clients of all ages and customer contacts from the organizations with whom we contract.
• Maintain detailed and organized records to accurately perform monthly billing count
  

Qualifications:

• Must have prior supervising experience.
• Must be self‑motivated, show initiative, and have a strong work ethic.
• Excellent customer service skills, be detail‑oriented, and like solving problems.
• Learn the programs, clients, and employees sufficiently to determine appropriate assignments.
• Enjoy working with children.
• Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc.
• Must maintain a safe driving record and driver’s license and respond to coverage needs as required.
• Must be able to work comfortably in a small and busy office environment.
• Must be able to sit, stand, stretch, reach, lift and walk during an 8‑hour shift.
• Must be flexible and adaptable with ever‑changing assignments.
• Flexible schedule including early morning shifts.

Pay rate: $30/hour

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We Transport / Towne Bus is a premier Long Island-based school bus company serving districts throughout Nassau and Suffolk Counties, New York City, Westchester County, and Bridgeport, Connecticut.

A major part of our company’s repertoire includes special needs transportation and services for wheelchair‑bound individuals.