Transportation Coordinator

Beacon Mobility; Braintree (MA); On-site; USD 28,000 - 40,000; Full time

Job summary

Beacon Mobility is seeking a Transportation Coordinator in Braintree, MA to supervise 30–60 drivers and coordinate routes, ensuring teams have resources for their tours of duty.

You will log calls, retrieve information from departments, and maintain records for billing while upholding company policies and safety standards.

The role requires routing knowledge, strong customer service, and comfort with Microsoft Office and tablet devices; evening/weekend rotation applies.

Qualifications

• Supervisor experience required.
• Routing knowledge across regions.
• Strong customer service and problem-solving skills.
• Ability to learn programs and adapt.

Responsibilities

• Supervise and support 30–60 drivers and monitors.
• Develop and implement efficient routes across regions with client needs in mind.
• Assign driver tasks reflecting skills and performance.
• Maintain detailed records for monthly billing and compliance.

Skills

Supervisor experience

Routing knowledge

Customer service

Detail oriented

Problem solving

Initiative

Team player

Work ethic

Tools

Microsoft Office

SharePoint

Google Chrome

Android tablets

Job description

Transportation Coordinator### Transportation CoordinatorApply: Braintree, MA: Full time: Posted Yesterday: REQ-2026-4570Local Motion, LLCTransportation Coordinators are responsible for communicating route information to their drivers and ensuring they have the resources necessary to succeed at their tours of duty. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments and supervising the field units’ routes to prioritize and organize their schedules.**Responsibilities:*** Supervise and advise 30-60 drivers and monitors.* Responsible for developing and implementing efficient routes across several regions with regard to individual client needs.* Assign driver assignments that reflect knowledge and good judgment regarding employee skills and performance.* Must be able to receive, record, retrieve and deliver messages accurately, clearly and pleasantly; routinely solve operational problems, while maintaining cordial, professional relations with guardians, clients, program staff, customer staff, and all company employees* Maintain and reinforce compliance with Company policies through dispatch and direct observation; develop driver skills through discussion and example.* Promote good performance through your positive support and recommend reassignment or appropriate discipline for non-compliance with company rules or standards.* Spend sufficient time behind the wheel to know the routes, the clients, the drivers, and the programs and facilities; observe and supervise drivers in action, provide emergency back-up for absent drivers.* Build and maintain a positive relationship with those you supervise; understand and address the challenges they face.* Develop and maintain a professional rapport with all of our customers which includes but not limited to; programs, guardians, special needs clients of all ages and customer contacts from the organizations with whom we contract.* Maintain detailed and organized records to accurately perform monthly billing count.**Qualifications:*** Supervisor experience* Preferably an understanding of routing and a good sense of the area.* Must be self-motivated, show initiative, and have a strong work ethic.* Excellent customer service skills, be detail-oriented, and like solving problems.* Learn the programs, clients, and employees sufficiently to determine appropriate assignments.* Enjoy working with children.* Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc.* Must maintain a safe driving record and driver’s license and respond to coverage needs as required.* Must be able to work comfortably in a small and busy office environment.* Must be flexible and adaptable with ever-changing assignments.* Dispatching or customer service experience is a nice to have. Evening/Weekend RotationFull-timePay rate: $25/hrBeacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.