Transportation Operations Lead

Finish Line; Alabaster (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

Finish Line is seeking a Transportation Supervisor in Alabama to coordinate transportation customer service and carrier relations across North American operations. You will manage service issues, claims, and RTV processes while supporting store openings, remodels, and closures.

Utilize BI tools to drive performance and ensure regulatory compliance. Lead a Transportation Specialist, build carrier relationships, and refine SOPs quarterly.

Qualifications

• Bachelor's degree or equivalent experience.
• 3–5 years in Transportation Operations.
• Strong leadership, organizational, interpersonal, and presentation skills.
• Supervisor/Management experience
• Self-directed and goal-oriented
• Retail Distribution and Fulfillment knowledge preferred.
• Advanced knowledge of Excel, WMS, TMS, and PowerPoint.

Responsibilities

• Drive operational performance by establishing clear expectations and reviewing performance.
• Direct report: Transportation Specialist.
• Develop carrier and fascia relationships to ensure efficient product flow.
• Analyze service issues and claims to drive improvement plans.
• Align stakeholders to adopt operational solutions.
• Create and refine SOPs quarterly.
• Ensure compliance with transportation regulations (DOT/FMCSA).
• Leverage BI, PCSTrac, and Proship to track performance.
• Master TMS and fleet operations to back up peers.

Skills

Leadership

Communication

Analytical thinking

Planning

Problem-solving

Education

Bachelor's degree preferred

Tools

Excel

WMS

TMS

PowerPoint

Job description

Finish Line is seeking a Transportation Supervisor in Alabama to coordinate transportation customer service and carrier relations across North American operations. You will manage service issues, claims, and RTV processes while supporting store openings, remodels, and closures.

Utilize BI tools to drive performance and ensure regulatory compliance. Lead a Transportation Specialist, build carrier relationships, and refine SOPs quarterly.