Transportation Carrier Manager

Arvato; Pleasant Prairie (WI); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision, life & short/

Disability Pay

401(k) with company match up to 6%

Paid time off and holidays

Flexible Spending Accounts

Voluntary benefits incl. legal & pet

Employee Assistance Program

Tuition reimbursement and scholarships

Training opportunities

Job summary

Arvato seeks a Transportation Carrier Manager to lead North American logistics for multiple customers and warehouses. You will oversee transportation operations, manage a team, and ensure best-in-class delivery performance.

The role requires deep multi-location planning, KPI tracking, and optimization across ocean, parcel, LTL, and FTL modes. You will partner with customers and carriers to design effective solutions and drive continuous improvement.

Qualifications

• 10 years of multi-location operations and planning experience.
• 7+ years in transportation management, ideally in a multi-client 3PL.
• Proven leadership of high-performing logistics teams.
• Strong analytical, financial modeling, and presentation skills.
• Proficiency with TMS, Excel and Power BI.
• Excellent communication with internal and external stakeholders.
• Experience building an asset-based carrier strategy.
• Degree in management or logistics fields preferred.

Responsibilities

• Oversee North American transportation management and lead logistics professionals.
• Understand multi-client, multi-sector and multi-location networks.
• Optimize transportation solutions across modes (ocean, parcel, LTL, FTL).
• Establish, track and analyze transportation KPIs.
• Provide transportation leadership and solution design to customers.
• Drive continuous improvement and cost management strategies.
• Conduct carrier performance reviews and implement corrective actions.
• Support onboarding of new customers and carriers.
• Ensure carrier compliance with policies, safety standards, and regulations.
• Present financial impact of logistics changes to carriers.
• Serve as escalation point for day-to-day issues and maintain SOPs.

Skills

10+ yrs experience

Leadership

Strong analytical skills

Financial modeling

Presentation skills

TMS proficiency

Excel skills

Power BI

Stakeholder communication

Asset-based carrier strategy

Education

Degree in management or logistics fields

Tools

TMS (Transportation Management Systems)

Microsoft Excel

Power BI

Job description

The Transportation Carrier Manager at Arvato is responsible for the execution of Arvato’s North American logistics processes supporting multiple customers and Arvato warehouses. Specific responsibilities include, but are not limited to:

• Responsible for all operational tasks for North American transportation management via management of transportation professionals to ensure best in class operations strategy.
• Understand multi-client, multi-sector and multi-location networks.
• Ability to optimize transportation solutions over all modes (e.g. ocean, parcel, LTL and FTL).
• Establish, track, and analyze and transportation-related KPIs.
• Provide transportation leadership and solution design support to customers as a value-added service.
• Drive development of a continuous improvement culture by identifying inefficiencies, implementing process improvements, and increasing service quality.
• Execute carrier performance reviews to identify service and revenue improvement opportunities, implement corrective actions and cost management strategies accordingly.
• Support the successful implementation of new customers and onboarding of carriers, ensuring seamless integration into existing logistics processes
• Ensure carrier compliance with company policies, safety standards, and regulatory requirements
• Analyze and present the financial impact of logistics changes, such as routing, shipping mode shifts, and network optimization with carriers.
• Serve as a senior escalation point for resolving day-to-day operational issues, ensuring minimal disruption.
• Support the development, documentation, and maintenance of standardized operating procedures (SOPs) for nationwide logistics process.

YOUR PROFILE

• 10 years’ experience with multi location operational and planning skills
• Degree in management or logistics fields preferred
• 7+ years of experience in transportation management, preferably in a multi-client, third-party logistics (3PL) environment.
• Proven leadership experience in managing high-performing logistics or transportation teams.
• Strong analytical, financial modeling, and presentation skills.
• Proficiency with TMS (Transportation Management Systems), Microsoft Excel, and data visualization tools (e.g., Power BI).
• Strong communication skills and experience interfacing with internal and external stakeholders at all levels.
• Experience in building an asset-based carrier strategy.

WE OFFER

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.