Transportation Assistant (OA)

U.S. Department of Veterans Affairs; West Palm Beach (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

U.S. Department of Veterans Affairs in West Palm Beach, FL seeks a Transportation Assistant (OA) within the Health Administration Service. The role supports quality health care and veteran-centered service, with duties tied to time-in-grade, typing, data tracking, and administrative tasks.

Applicants must meet all qualification standards by 11/19/2026, including time-in-grade and typing requirements. The position emphasizes customer service, organization, and financial stewardship within a

Qualifications

• Typing requirement: 40 words per minute.
• Competencies include Customer Service, Attention to Detail, Manages and Organizes Information, Plan and Organize Work, Financial Management.

Skills

Typing 40 wpm

Customer Service

Attention to Detail

Information Management

Plan and Organize Work

Job description

West Palm Beach VA Medical Center is looking for a Transportation Assistant (OA) within the Health Administration Service at the West Palm Beach VA Medical Center and performs assigned duties in a manner that promotes quality health care, outstanding customer service, and the maintenance of an environment committed to serving the Veteran and their families.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/19/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Typing Requirement: This position has a typing requirement of 40 words per minute. You may qualify based on your experience as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Collecting, compiling, and tracking data and statistical information; Maintaining an automated system of program-specific data to track items such as progress reports; Utilizing electronic systems such as VISTA and CPRS; Preparing written reports, memoranda, and correspondence detailing results; Determining fund control points and obligating funds.

You will be rated on the following Competencies for this position:

• Customer Service: Provides courteous, timely, and accurate service to internal and external customers. Responds to customer needs, resolves issues, and maintains positive customer relationships.
• Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Ensures accuracy, completeness and compliance with applicable policies and procedures.
• Manages and Organizes Information: Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy; and communicates it through a variety of methods.
• Plan and Organize Work: Ability to establish priorities, coordinate activities, allocate resources, and organize work to accomplish objectives efficiently and effectively.
• Financial Management: Understands and applies principles, practices, laws, regulations, and policies related to financial management, budgeting, fund control, expenditures, and financial accountability.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work requires no special physical demands, but will requires some physical effort such as standing, walking, bending or sitting.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.