Transportation Analytics & Operations Specialist

Dollar General; Goodlettsville (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Dollar General is seeking a Transportation Analytics & Reporting professional to analyze carrier and vendor performance, prepare KPI reports, and ensure data integrity across systems. You will monitor assets, drive continuous improvement, and support operational excellence across freight payments, claims, and SOP updates.

The role emphasizes cross-functional collaboration with the Operations team to resolve delays, optimize transportation costs, and deliver insights that improve overall supply

Qualifications

• Experience with Transportation Management Systems (TMS) and related operations.
• Advanced proficiency in Microsoft Excel.
• Solid understanding of transportation, distribution, and supply chain concepts.
• Strong business acumen and strategic thinking.
• Excellent multitasking and prioritization in a dynamic environment.
• Team-oriented with focus on customer service and collaboration.
• Self-motivated with initiative to learn new processes.

Responsibilities

• Analyze carrier and vendor performance data to identify service issues and drive improvements.
• Prepare daily, weekly, and monthly KPI reports to support data-driven decisions.
• Ensure data accuracy and timeliness from vendors and third-party providers.
• Monitor and track assets (trailers, rolltainers) and update systems for accountability.
• Develop ad-hoc analyses to uncover insights supporting KPI improvements.
• Oversee freight payment processes and manual invoice workflows for accuracy.
• Manage claims procedures to recover transportation costs and ensure financial accountability.
• Maintain and update transportation SOPs to reflect best practices.
• Perform audits to ensure compliance and drive corrective actions.
• Monitor transportation systems and alert Operations to delays; collaborate with carriers on corrective actions.
• Communicate delays or carrier issues to internal teams.
• Collaborate on cross-functional projects to drive operations improvements.
• Track DG assets and update appropriate systems.

Skills

Transportation Management Systems (TMS

Data analytics

Strategic thinking

Customer service

Tools

Excel

Job description

Dollar General is seeking a Transportation Analytics & Reporting professional to analyze carrier and vendor performance, prepare KPI reports, and ensure data integrity across systems. You will monitor assets, drive continuous improvement, and support operational excellence across freight payments, claims, and SOP updates.

The role emphasizes cross-functional collaboration with the Operations team to resolve delays, optimize transportation costs, and deliver insights that improve overall supply