Transportation Specialist Sunday-Thursday 3AM-12PM

Dollar General; Goodlettsville (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Dollar General is seeking a Transportation Analytics & Reporting professional to analyze carrier and vendor performance, prepare KPI reports, and ensure data integrity across systems. You will monitor assets, drive continuous improvement, and support operational excellence across freight payments, claims, and SOP updates.

The role emphasizes cross-functional collaboration with the Operations team to resolve delays, optimize transportation costs, and deliver insights that improve overall supply

Qualifications

• Experience with Transportation Management Systems (TMS) and related operations.
• Advanced proficiency in Microsoft Excel.
• Solid understanding of transportation, distribution, and supply chain concepts.
• Strong business acumen and strategic thinking.
• Excellent multitasking and prioritization in a dynamic environment.
• Team-oriented with focus on customer service and collaboration.
• Self-motivated with initiative to learn new processes.

Responsibilities

• Analyze carrier and vendor performance data to identify service issues and drive improvements.
• Prepare daily, weekly, and monthly KPI reports to support data-driven decisions.
• Ensure data accuracy and timeliness from vendors and third-party providers.
• Monitor and track assets (trailers, rolltainers) and update systems for accountability.
• Develop ad-hoc analyses to uncover insights supporting KPI improvements.
• Oversee freight payment processes and manual invoice workflows for accuracy.
• Manage claims procedures to recover transportation costs and ensure financial accountability.
• Maintain and update transportation SOPs to reflect best practices.
• Perform audits to ensure compliance and drive corrective actions.
• Monitor transportation systems and alert Operations to delays; collaborate with carriers on corrective actions.
• Communicate delays or carrier issues to internal teams.
• Collaborate on cross-functional projects to drive operations improvements.
• Track DG assets and update appropriate systems.

Skills

Transportation Management Systems (TMS

Data analytics

Strategic thinking

Customer service

Tools

Excel

Job description

Job Details Duties & Responsibilities: Analytics and Reporting - Analyze carrier and vendor performance data to identify service issues and provide actionable recommendations to drive continuous improvement. - Prepare and deliver daily, weekly, and monthly reports on key performance indicators (KPIs) to support data-driven decision-making. - Ensure the accuracy and timeliness of all data provided by vendors and third-party service providers, maintaining data integrity across systems - Monitor and track Dollar General assets, such as trailers and rolltainers, and update relevant systems to ensure proper accountability and utilization. - Develop and deliver ad-hoc reports and analyses to uncover insights and support initiatives that enhance key performance standards (KPS). Operational and Financial Administration - Oversee freight payment processes, including the administration of manual invoice workflows, ensuring accuracy and compliance. - Manage claims procedures to recover transportation-related costs associated with merchandise, structural, or equipment issues, ensuring financial accountability. - Utilize claims procedures to recover transportation dollars and payables related to merchandise / structure / equipment claims. - Maintain and update transportation-related Standard Operating Procedures (SOPs), ensuring they remain accurate, relevant, and aligned with operational best practices. - Perform audits to ensure compliance with Dollar General processes, identifying areas for improvement and supporting corrective actions to maintain operational excellence. Operational Responsibilities - Actively monitor transportation systems and reports to identify discrepancies or incomplete activities, providing support to the Operations team and working directly with carrier partners to implement necessary corrective action. - Proactively communicate with internal teams regarding delayed shipments or carrier related issues. - Collaborate on cross-functional projects aimed at driving operation improvements and enhancing the overall performance of the company. Tracks DG assets (trailers, rolltainers, etc.) and updates the appropriate systems. Knowledge, Skills and Abilities (KSAs): - Proven proficiency with Transportation Management Systems (TMS) and related operational processes. - Advanced proficiency in Microsoft Office applications, particularly Excel. - Solid understanding of transportation, distribution, and broader supply chain concepts. - Demonstrates general business acumen and strategic thinking. - Exceptional multitasking and prioritization skills, with the ability to manage workloads and meet deadlines in a dynamic environment. - Team-oriented mindset with a strong focus on customer service and collaboration. - Self-motivated, with a demonstrated ability to take initiative, learn new processes, and adapt to evolving work requirements.Work Where You MatterAt Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.Company OverviewDollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.