Transportation Analyst

Accelera Staffing; Charlotte (NC); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off

Bereavement leave

Life and disability insurance

Commuter assistance

Travel reimbursement

Job summary

Accelera is seeking a Transportation Analyst in Charlotte, NC to ensure precision of bulk customer orders in the TMS platform before carrier tender. You will verify order details, engage with customers, and maintain smooth information flow across internal teams.

The role emphasizes data accuracy, effective communication, and the ability to work both independently and as part of a team in a fast-paced environment. Competitive hourly compensation and robust benefits are provided.

Qualifications

• Must have experience with transportation management systems or similar logistics tech.
• Strong focus on data accuracy and verification of order details.
• Excellent verbal and written communication skills.

Responsibilities

• Coordinate with bulk clients to confirm order precision and details (shipping locations, contacts, product types, volume).
• Verify orders, including meter/scale unloading data.
• Maintain records of client interactions per call scripts and guidelines.
• Update data in the TMS and notify customer service teams via email.
• Operate autonomously to manage your workflow and ensure order integrity.
• Support the bulk control tower team by collaborating on tasks and following guidance.

Skills

Attention to detail

Communication

Team player

Independent worker

Tools

TMS software

Job description

Compensation: $21.27 per hour. Role Overview: As a Transportation Analyst, you will play a critical role in upholding the precision and reliability of bulk customer orders within the TMS platform prior to carrier tender. Your daily focus will involve verifying order specifics, facilitating customer engagement, and ensuring seamless information flow across internal departments.

Compensation: $21.27 per hour. Role Overview: As a Transportation Analyst, you will play a critical role in upholding the precision and reliability of bulk customer orders within the TMS platform prior to carrier tender. Your daily focus will involve verifying order specifics, facilitating customer engagement, and ensuring seamless information flow across internal departments.

Primary Duties

• Coordinate with bulk clients to confirm order precision, verifying details such as shipping locations, contact data, product types, and volume.
• Execute verification procedures for orders, including confirming meter or scale unloading data.
• Maintain comprehensive records of all client interactions by adhering to established call script protocols.
• Update all necessary data within the TMS system and notify customer service teams via email.
• Ensure order integrity by operating autonomously and managing your own workflow effectively.
• Support the bulk control tower team by collaborating on tasks and following operational guidance.

Required Qualifications

• Background working with transportation management systems or equivalent industry experience.
• High level of precision to ensure all order data is verified with complete accuracy.
• Strong verbal and written communication capabilities.
• Capacity to function effectively both as an individual contributor and a collaborative team member.

Essential Competencies

• Professional and polite demeanor when handling telephone interactions.
• Skilled in managing data and facilitating customer service-related communications.
• Ability to pivot between shifting priorities while maintaining productivity in a high-speed setting.

Compensation and Benefits Details: The standard hourly rate for this position is $21.27. Roles classified as non-exempt qualify for overtime pay at 1.5 times the standard rate for any time worked over 40 hours weekly, or as mandated by regional regulations. Final salary offers are based on your specific experience, education, and skill set. Full-time staff members may choose from various benefit options, which include medical, dental, and vision coverage, health savings accounts for eligible plans, 10 days of paid time off, 3 days of bereavement leave, and a 401(k) program with company matching. Additional offerings include life and disability insurance, commuter assistance, dependent care flexible spending accounts, accident, critical illness, and hospital indemnity insurance, as well as travel reimbursement and discretionary performance bonuses. Mobile phone stipends and sick leave are provided in accordance with applicable state or local laws.