Transportation Analyst

Experis Technology Group; Charlotte (NC); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

401(k), Plus Match Weekly Pay

Job summary

ManpowerGroup is seeking a Transportation Analyst for an onsite 6-month assignment in Charlotte, NC. The role focuses on end-to-end load planning, carrier coordination, and proactive customer service to ensure on-time performance.

You will use a TMS daily, validate orders, and communicate updates to customers and internal teams. This position requires independent work, strong attention to detail, and the ability to manage multiple priorities effectively.

Qualifications

• Ability to manage multiple priorities and follow up quickly.
• Strong attention to detail and apply training quickly to daily work.
• Clear, courteous communication for phone, email and customer interactions.

Responsibilities

• Plan and execute loads in the TMS from pickup to delivery.
• Assign carriers, coordinate shipment details, and track loads end-to-end.
• Provide customer service via email, Teams chat, and phone.
• Verify orders in the TMS before carrier tender.
• Document customer contacts and update data in the TMS.

Skills

Customer service

Attention to detail

Time management

Communication

Tools

TMS (Transportation Management System)

Job description

Our client, Transportation & Logistics is seeking a Transportation Analyst to join their team.

Job Title: Transportation Analyst

Location: Charlotte, North Carolina (ONSITE)

Duration: 6 months with the possibility of extension/conversion

Pay Range: $21.28/hr w2

What's the Job?

Work in a TMS and use Outlook daily to plan and execute loads from pickup to delivery. Assign carriers, coordinate shipment details, and track loads end-to-end to support on-time performance. Provide heavy customer service through emails, Teams chat, and phone calls while responding quickly and professionally. Validate order accuracy in the TMS prior to carrier tender at the S/T location, including contact information, bulk product, and quantity details. Document customer contacts using call script guidelines and complete required data updates in the TMS, followed by email updates to customer service.

What's Needed?

Comfort working independently with or without direct supervision while maintaining order integrity through careful verification. Ability to manage multiple priorities, act fast on follow-ups, and think quickly when issues arise. Strong attention to detail with the ability to apply training and learnings directly to daily work and output. Clear, courteous communication skills for telephone interactions and customer-facing coordination. Transportation Management System experience is encouraged but not required; willingness to learn and operate within TMS workflows is essential.

What's in it for me?

A fast-paced environment where quick thinking, follow-up, and problem-solving are valued. Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• 401(k), Plus Match Weekly Pay

ONSITE role in Charlotte, NC with a 6-month assignment and possibility of extension/conversion. Structured work centered on TMS planning, load execution, and customer service communication. Opportunity to collaborate closely with the bulk control tower team and take direction to improve shipment outcomes. Clear expectations around documentation, order integrity, and consistent customer updates.

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.