Transport operations Manager

Auto Ease Ltd; Virginia; On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Competitive salary

28 days' annual leave

Six-month probationary period

Job summary

Auto Ease Limited seeks an experienced Transport Operations Manager to oversee day-to-day transport activities, fleet availability and maintenance planning. You will coordinate vehicle movements, manage service delivery under commercial agreements and drive efficiency improvements across operations.

Strong analytical and decision-making skills are essential for reducing costs and enhancing reliability. The role includes leading cross-functional teams, monitoring KPIs, and ensuring compliance

Qualifications

• A degree in Transport Management, Logistics, Business Management, Supply Chain Management or a relevant discipline is desirable.
• Equivalent professional qualifications and substantial relevant management experience will also be considered.
• Additional training in transport operations, fleet management or operational management would be advantageous.

Responsibilities

• Plan, direct and oversee day-to-day transport operations and vehicle movements.
• Develop plans to allocate transport resources efficiently and cost-effectively.
• Coordinate vehicle movements between customer locations, repair facilities, recovery providers and storage premises.
• Oversee transport scheduling and priorities in line with customer requirements and contracts.
• Establish procedures to improve efficiency, reliability and timeliness of transport operations.
• Monitor capacity and identify potential resource constraints.
• Oversee vehicle availability, utilisation and maintenance planning.
• Coordinate repair, recovery and replacement arrangements to minimise disruption.
• Evaluate utilisation and suggest improvements to resource allocation.
• Monitor transport-related expenditure and identify cost-optimisation opportunities.
• Coordinate transport and distribution activities for commercial contracts and ensure delivery alignment.
• Oversee external transport, recovery, repair and storage providers and monitor performance.
• Resolve delays, interruptions and customer escalations; implement service improvements.
• Oversee delivery against commercial service agreements and assess new contracts.
• Establish KPIs for transport efficiency, supervision of budgets and service delivery.
• Ensure compliance with UK transport, road safety and vehicle requirements; manage risks.

Skills

Transport operations

Fleet management

Contract management

Analytical skills

Budget management

Decision making

Education

Degree in Transport Management or Logistics

Equivalent professional qualifications

Job description

Key Responsibilities

1. Transport Operations Management

• Plan, direct and oversee the company’s day-to-day transport operations and associated vehicle movements.
• Develop operational plans to ensure the efficient allocation and utilisation of available transport resources.
• Coordinate vehicle movements between customer locations, repair facilities, recovery providers and designated storage premises.
• Oversee transport scheduling and operational priorities in line with customer requirements and contractual commitments.
• Establish procedures to improve the efficiency, reliability and timeliness of transport operations.
• Monitor operational capacity and identify potential resource constraints.

2. Fleet and Vehicle Resource Management

• Oversee the operational availability, utilisation and maintenance planning of company transport vehicles.
• Develop systems for monitoring vehicle condition, servicing requirements, operational records and maintenance schedules.
• Coordinate vehicle repair, recovery and replacement arrangements to minimise operational disruption.
• Evaluate vehicle utilisation and recommend improvements to resource allocation.
• Monitor vehicle-related operational expenditure and identify opportunities for cost optimisation.

3. Distribution and Service Delivery

• Manage the coordination of transport and distribution-related activities associated with commercial customer contracts.
• Ensure vehicle movements and related services are planned in accordance with agreed delivery schedules and customer requirements.
• Oversee the coordination of external transport, recovery, repair and storage service providers.
• Monitor service performance against agreed contractual standards.
• Resolve operational delays, service interruptions and customer escalations.
• Introduce procedures to improve service reliability and customer satisfaction.

4. Commercial and Contract Management

• Oversee operational delivery against existing commercial service agreements.
• Assess the operational requirements of new customer contracts before implementation.
• Review service costs, resource requirements and operational profitability.
• Monitor supplier performance, service quality and contractual compliance.
• Identify opportunities to improve commercial performance and expand operational capacity.
• Prepare operational reports and management recommendations for company directors.

5. Operational Performance and Business Improvement

• Establish and monitor key performance indicators (KPIs) relating to transport efficiency, vehicle utilisation, service delivery and operational expenditure.
• Analyse operational data to identify inefficiencies, recurring delays and unnecessary costs.
• Develop and implement strategies to improve operational productivity.
• Review existing operational procedures and introduce appropriate management controls.
• Prepare periodic performance reports, forecasts and operational improvement plans.
• Support the company’s strategic development and sustainable expansion.

6. Compliance, Risk and Operational Standards

• Ensure transport operations comply with applicable UK transport, road safety and vehicle-related requirements.
• Monitor operational risks and implement appropriate control measures.
• Maintain accurate transport, vehicle movement, maintenance and service records.
• Ensure appropriate procedures are followed by employees and external service providers.
• Oversee the handling and escalation of operational incidents and customer complaints.
• Review operational procedures regularly to maintain service quality and compliance.

7. Management and Leadership

• Provide operational leadership and direction to employees involved in transport-related activities.
• Coordinate responsibilities across internal staff and external operational partners.
• Establish clear operational objectives and performance expectations.
• Make independent decisions concerning operational priorities, resource allocation and service delivery.
• Report directly to the company directors on operational performance, business risks and strategic requirements.

Qualifications

• A degree in Transport Management, Logistics, Business Management, Supply Chain Management or a relevant discipline is desirable.
• Equivalent professional qualifications and substantial relevant management experience will also be considered.
• Additional training in transport operations, fleet management or operational management would be advantageous.

What We Offer

• Competitive annual salary of £44,900.
• 37.5 working hours per week.
• 28 days’ annual leave, inclusive of bank holidays.
• Six-month probationary period.
• Opportunity to take responsibility for developing and improving the company’s transport operations.

Auto Ease Limited is an equal opportunities employer and welcomes applications from suitably qualified candidates.

Essential Skills and Experience

The successful applicant should demonstrate:

• At least three years of relevant experience in transport operations, transport management, fleet management or distribution operations.
• Proven experience in planning and coordinating transport-related activities.
• Strong understanding of vehicle movements, fleet utilisation and transport resource management.
• Experience managing operational performance, budgets and service delivery.
• Ability to manage commercial contracts and external service providers.
• Strong analytical and problem-solving capabilities.
• Experience developing operational procedures and improving business efficiency.
• Excellent organisational, communication and management skills.
• Ability to make independent operational decisions and manage competing priorities.