Transport & Fiber Network Technician

NextGen | GTA: A Kelly Telecom Company; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

NextGen | GTA: A Kelly Telecom Company is seeking an experienced Transport & Facilities Engineer to support the reliability, maintenance, installation, and troubleshooting of network transport equipment and telecommunications facilities across the Austin market.

This hands-on role covers transport equipment, MUX systems, dark fiber, DWDM, data centers, collocation sites, and building infrastructure such as power systems, generators, alarms, and site security.

Qualifications

• 3+ years of telecommunications facilities, network transport, switching, or fiber installation experience.
• Hands-on experience installing, provisioning, maintaining, and troubleshooting transport equipment and MUX systems.
• Experience with dark fiber and DWDM transport.
• Strong fiber installation, connection, testing, and troubleshooting skills.
• Experience troubleshooting network outages, alarms, and customer-impacting issues.
• Understanding of telecommunications facility environments, including network hubs, central offices, data centers, and collocation sites.
• Experience working with vendors, contractors, customers, and cross-functional engineering teams.
• Basic understanding of DC power, batteries, power plants, and generators.
• At least 1 year of computer experience, including data entry and database management.
• Strong communication, troubleshooting, organizational, and problem-solving skills.
• High School diploma or GED required; college degree in Telecommunications or related field preferred.

Responsibilities

• Install, provision, maintain, and troubleshoot telecommunications transport and MUX equipment.
• Troubleshoot dark fiber, DWDM transport systems, network elements, and transport facilities.
• Monitor and isolate network equipment troubles, alarms, and customer-impacting outages.
• Coordinate with customers for installations, disconnects, and service requirements.
• Coordinate with vendors, carriers, and fiber providers for installations, repairs, and troubleshooting.
• Maintain equipment inventory, logs, records, and databases.
• Perform site walks and inspect office batteries, DC power plants, and emergency generators.
• Assist with building security and respond to facility alarms and emergencies in coordination with the NOC.
• Perform basic electrical work and determine when specialized electrical contractors are required.

Skills

Telecommunications facilities

Network transport

Fiber installation

Troubleshooting

DC power

Data centers

Vendor coordination

Communication

Documentation

Education

High School diploma or GED

College degree in Telecommunications or related field

Tools

DWDM equipment

Job description

NextGen | GTA: A Kelly Telecom Company is seeking an experienced Transport & Facilities Engineer to support the reliability, maintenance, installation, and troubleshooting of network transport equipment and telecommunications facilities across the Austin market.

This hands-on role covers transport equipment, MUX systems, dark fiber, DWDM, data centers, collocation sites, and building infrastructure such as power systems, generators, alarms, and site security.