DWDM Optical Transport Technician – Network & Data Center

NextGen | GTA: A Kelly Telecom Company; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

NextGen | GTA: A Kelly Telecom Company in Austin, TX is seeking a Transport and Facilities Technician to ensure reliability and readiness of network transport hubs and facility infrastructure. You will install, provision, maintain, and troubleshoot transport equipment, dark fiber, and DWDM systems across hubs, data centers, and customer sites.

Collaborating with Network Engineering, Sales Engineering, and NOC teams, you will support new installations, resolve outages, and maintain service

Qualifications

• High School Diploma or GED required; an Associate's degree or coursework in Telecommunications preferred.
• Minimum of 3 years of experience supporting telecommunications facilities, network transport systems, switching environments, and fiber installations.
• At least 1 year of experience with computer systems, data entry, and database management.
• Experience with DWDM transport systems, dark fiber troubleshooting, power systems, and data center environments is highly desirable.

Responsibilities

• Maintain and troubleshoot Network Hub Switches and other network elements.
• Inspect office batteries, power plants, and emergency generators.
• Install, maintain, and provision transport and MUX equipment across hubs, data centers, and customer sites.
• Troubleshoot dark fiber and DWDM transport systems.
• Interact with customers regarding new installations, disconnects, and service troubleshooting.
• Install cabling, fiber connections, and peripheral equipment at customer premises and data centers.
• Analyze and resolve customer issues, outages, and service interruptions.
• Test, accept, and document transport facilities and fiber connectivity.
• Perform preventive maintenance on transport equipment and maintain organized workspaces.

Skills

DWDM technology

Fiber installation

Electrical troubleshooting

Network transport know-how

Education

High School Diploma or GED

Associate degree in Telecommunications (preferred)

Tools

DWDM equipment

Job description

NextGen | GTA: A Kelly Telecom Company in Austin, TX is seeking a Transport and Facilities Technician to ensure reliability and readiness of network transport hubs and facility infrastructure. You will install, provision, maintain, and troubleshoot transport equipment, dark fiber, and DWDM systems across hubs, data centers, and customer sites.

Collaborating with Network Engineering, Sales Engineering, and NOC teams, you will support new installations, resolve outages, and maintain service