Transport & Customs Operations Lead (NA)

Quintall; Mason (OH); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Benefits package

Job summary

Festo Corporation in Mason, Ohio, is seeking an experienced Head of Transport Operations & Customs to lead our transportation, customs, and logistics support in North America, driving operational excellence, compliance, and continuous improvement.

You will manage teams, optimize inbound/outbound transport, and coordinate with internal functions and external partners. This role shapes the North America logistics and customs organization at Festo with a strategic, cross-functional impact.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business, or a related field.
• Several years of leadership experience in transportation, logistics, customs, or trade compliance.
• Strong knowledge of transportation processes, customs regulations incl. FTZ, and logistics service provider management.
• Experience with freight forwarders, customs brokers, and operational compliance processes.
• Excellent analytical, communication, and stakeholder management skills.
• Strong leadership abilities with a passion for developing people and driving change.
• Fluent English required; additional languages are a plus.

Responsibilities

• Lead Transport Operations, Customs Operations, and Logistics Support teams.
• Ensure efficient inbound and outbound transportation processes and carrier performance management.
• Oversee customs and FTZ operations, broker management, import/export documentation, and compliance activities as well as export control procedures.
• Drive KPI-based performance management across cost, quality, delivery, and service.
• Manage logistics service providers and support transportation tenders and contract reviews.
• Lead digitalization, automation, and process improvement initiatives.
• Act as the primary interface between Operations, Supply Chain, Purchasing, Finance, IT, and external logistics partners / customs authorities.
• Develop and coach a high-performing team based on clear actions, while fostering a culture of continuous improvement.

Skills

Leadership experience

Transportation & customs knowledge

Freight forwarders & brokers

Analytical & stakeholder management

English fluency

Process improvement

Education

Bachelor's degree in Supply Chain, Logistics, Business, or related field

Job description

Festo Corporation in Mason, Ohio, is seeking an experienced Head of Transport Operations & Customs to lead our transportation, customs, and logistics support in North America, driving operational excellence, compliance, and continuous improvement.

You will manage teams, optimize inbound/outbound transport, and coordinate with internal functions and external partners. This role shapes the North America logistics and customs organization at Festo with a strategic, cross-functional impact.