Transport Agent

Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:AAWH); Athol (MA); On-site; USD 42,000 - 66,000; Full time

Job summary

Ascend Wellness Holdings (AWH) Transport Agent role focused on secure, compliant movement of cannabis products between facilities, retail locations, and other destinations.

You will maintain documentation, ensure product security and chain of custody, and perform transportation activities under state regulations and company procedures.

Qualifications

• Safely deliver cannabis products to designated locations and maintain client relationships.
• Accurately document deliveries and inventory in accordance with policy and state regulations.
• Follow all driving laws and transport/security protocols.

Responsibilities

• Perform vehicle checks and report issues for repair.
• Adhere to safety and regulatory procedures.
• Participate in training, audits, and compliance activities.
• Support cross-functional operations as needed.
• Handle additional duties as assigned.

Skills

Delivery

Customer service

Documentation

Regulatory compliance

Vehicle operation

Tools

OnFleet

EyeRide

Job description

JOB SUMMARY

The

7:00 am - 3:00 pm

• Safely deliver company products to designated locations, ensure high-quality customer service and develop/maintain client relationships
• Accurately maintain documentation and/or inventory records in accordance with company policy and state specified regulations for deliveries and returns
• Obey all state specific driving laws and company specific transport and security protocols

Brief Description

The Transport Agent reports directly to the Transportation Manager and is responsible for the secure and compliant transportation of cannabis products between company facilities, retail locations, and other authorized destinations. This role ensures accurate documentation, maintains product security and chain of custody, and performs all transportation activities in accordance with company procedures and applicable state regulations. Work is performed in a transportation and warehouse environment with regular vehicle operation, frequent loading and unloading of products, and exposure to varying weather conditions, temperatures, and road conditions during local and regional travel. This position operates in a highly regulated environment subject to security protocols, audio and video surveillance, vehicle monitoring, and compliance requirements in accordance with company policies and applicable state cannabis regulations.

SCHEDULE: Monday - Friday 7:00 am - 3:00 pm

Essential Job Functions

• Safely deliver company products to designated locations, ensure high-quality customer service and develop/maintain client relationships
• Accurately maintain documentation and/or inventory records in accordance with company policy and state specified regulations for deliveries and returns
• Obey all state specific driving laws and company specific transport and security protocols

Other Job Responsibilites

• Perform vehicle checks to ensure good working order and identify/report vehicle issues for repair.
• Adhere to all company and regulatory safety and security procedures.
• Participate in ongoing training, audits, inspections, etc. in accordance with company and regulatory compliance.
• Support cross functional operations of designated location as required based upon business need
• Additional duties as assigned

Minimum Job Requirements

• Must be 25 years of age or older and be able to pass a Motor Vehicle Background check
• Must be eligible to obtain and maintain a Registered Agent Card
• Must possess and maintain a valid driver's license and be able to safely operate company vehicles for extended periods
• Strong communication, customer service, and teamwork skills with flexibility to support other departments as needed
• Ability to lift up to 50 pounds, stand for extended periods, and drive for the majority of a shift

Preferred Job Requirements

• Experience with cannabis tracking systems (OnFleet and EyeRide), mobile applications, and basic computer software
• Ability to work independently and as part of a two-person transport team

Physical Requirements

Drop Down Selection

• Sitting

Continuously

• Lifting
• Standing

Frequently

10 lbs. or less

Occasionally

• Walking

Frequently

11 to 25 lbs.

Frequently

• Bending Over

Frequently

26 to 50 lbs.

Frequently

• Crawling

Occasionally

51 to 75 lbs.

Occasionally

• Climbing

Frequently

76 to 100 lbs.

Not Applicable

• Reaching Overhead

Occasionally

Over 100 lbs.

Not Applicable

• Crouching

Frequently

• Carrying
• Kneeling

Frequently

10 lbs. or less

Continuously

• Balancing

Occasionally

11 to 25 lbs.

Frequently

• Pushing or pulling

Frequently

26 to 50 lbs.

Frequently

• Talking

Continuously

51 to 75 lbs.

Occasionally

• Repetitive use of hands/arms

Frequently

76 to 100 lbs.

Not Applicable

• Repetitive use of legs

Continuously

Over 100 lbs.

Not Applicable

• Grasping

Continuously

• Hearing

Continuously

• Eye/Hand Coordination

Continuously

• Visual Acuity

Continuously

• Fine Manipulation

Frequently

• Subject to Noise

Continuously

Company Overview

Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patients’ lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.

EEO STATEMENT

Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.