Transplant Finance Specialist

Mayo Clinic; Phoenix (AZ); On-site; USD 84,034,000 - 113,652,000; Full time

Benefits offered by this job

Medical plan options

Dental coverage

Vision plan

HSA and FSAs

Retirement package

Job summary

Mayo Clinic is seeking a Transplant Financial Coordinator in Phoenix, AZ, to handle complex pre- and post-transplant financial processes, including payer contracts and insurance verification. The role involves counseling patients, interpreting coverage, and ensuring timely financial clearances within UNOS/CMS guidelines.

Experience in medical billing and knowledge of ICD-10/CPT coding are essential, with Epic proficiency and HFMA/CTFC credentials preferred.

Qualifications

• High School Diploma or GED and 5 years of experience in medical billing (hospital and/or professional), customer service and/or finance related field.
• Associates degree or higher preferred.
• Advanced knowledge of ICD-10, CPT coding required.
• Advanced knowledge of third-party payor referrals and authorizations required.
• Excellent written and grammatical skills, including proper phone etiquette.

Responsibilities

• Coordinating financial clearance for transplant-related services from intake through status determination
• Verifying insurance eligibility and interpreting transplant-specific benefits
• Initiating and supporting authorization and payer communication processes
• Communicating financial status, requirements, and next steps to internal teams
• Identifying barriers to financial clearance and taking appropriate action to resolve or elevate
• Maintaining accurate, detailed documentation to support continuity of work and compliance standards
• Following accounts through defined workflows to ensure completion of financial activities within scope

Skills

Financial counseling

Insurance verification

Authorization support

Revenue cycle operations

Payer guidelines

Communication

Attention to detail

Epic knowledge

Education

High School Diploma or GED

Associates degree or higher preferred

Tools

Epic

Job description

Mayo Clinic is seeking a Transplant Financial Coordinator in Phoenix, AZ, to handle complex pre- and post-transplant financial processes, including payer contracts and insurance verification. The role involves counseling patients, interpreting coverage, and ensuring timely financial clearances within UNOS/CMS guidelines.

Experience in medical billing and knowledge of ICD-10/CPT coding are essential, with Epic proficiency and HFMA/CTFC credentials preferred.