Transplant Education & Outreach Lead

HAHHH; Worcester, Northern (MA, KY); Ibrido; USD 96.000 - 173.000; Tempo pieno

Descrizione del lavoro

UMass Memorial Health in Worcester, MA is seeking a Clinical Transplant Education & Outreach Manager to lead on-site education for physicians, providers, and patients across transplantation phases. You will plan and implement patient education programs and develop clinical materials.

The role requires a Bachelor's in Nursing, MA RN license, at least 5 years of tertiary care, plus experience in market research, marketing plan development, social media, and outreach.

Competenze

• Registered Nurse with minimum of 5 years’ tertiary care experience.
• Understanding of market research, marketing plan development, and execution.
• Experience in social media with proven profiles.
• Ability to exercise independent judgment and decision-making.
• Strong organizational skills for project management.
• Demonstrated writing and oral presentation skills.
• Excellent interpersonal skills for stakeholder relationships.

Mansioni

• Conduct on-site education for physicians, healthcare providers, and patients across all transplantation phases. Plan and implement transplant patient education programs. Develop and maintain clinical educational materials for professionals and patients.
• Oversees the planning, organizing and implementation of assigned projects, programs, and campaigns to strengthen public interest and goodwill for the Transplant Division. Support program expansion through engagement with referring providers, patients, and diverse audiences. Monitor scheduling of provider education and outreach events regionally.
• Follow up on queries from referring physicians, administrators, or healthcare providers and establish strategies for service excellence.
• Maintain open communication with the transplant leadership team and external stakeholders.
• Analyze program data, collect metrics, and report to program directors. Establishes evaluative criteria and measures for assessing and monitoring the success/outcomes of communications and outreach efforts. Evaluate and assess education and outreach programs for improvement.

Conoscenze

Nursing

Market research

Marketing plan development

Social media

Communication skills

Project management

Education outreach

Stakeholder engagement

Formazione

Bachelor’s degree in Nursing

Massachusetts RN license

Master’s degree in Nursing (preferred)

Descrizione del lavoro

UMass Memorial Health in Worcester, MA is seeking a Clinical Transplant Education & Outreach Manager to lead on-site education for physicians, providers, and patients across transplantation phases. You will plan and implement patient education programs and develop clinical materials.

The role requires a Bachelor's in Nursing, MA RN license, at least 5 years of tertiary care, plus experience in market research, marketing plan development, social media, and outreach.