Transplant Center Admin Specialist

UCLA Health; Los Angeles (CA); On-site; USD 49,000 - 74,000; Full time

Job summary

UCLA Health in Los Angeles is seeking a Clinic Administrative Assistant to support the Connie Frank Kidney Transplant Center. You will handle patient scheduling, insurance verifications, and financial counseling, ensuring smooth admissions and registrations.

The role requires strong communication, bilingual English/Spanish skills, and the ability to maintain confidentiality in a busy medical environment.

Qualifications

• Knowledge of medical terminology to communicate with physicians, nurses and healthcare staff.
• Recent patient registration and appointment scheduling experience.
• Knowledge of third party insurances and government programs for authorizations.

Responsibilities

• Schedule patient appointments and procedures.
• Obtain insurance benefits verification and authorizations for surgeries and tests.
• Inform patients of financial responsibility prior to appointments.
• Answer and manage high volume of phone calls.
• Coordinate scheduling for appointments, tests, and procedures including transplant evaluations.
• Provide cross-coverage for other clinic staff as needed.
• Assist with administrative duties like photocopying, faxing, sorting mail, and special projects.

Skills

Medical terminology

Appointment scheduling

Insurance verification

Phone etiquette

Bilingual English/Spanish

Confidentiality

Tools

UCLA EHR Care Connect

Job description

UCLA Health in Los Angeles is seeking a Clinic Administrative Assistant to support the Connie Frank Kidney Transplant Center. You will handle patient scheduling, insurance verifications, and financial counseling, ensuring smooth admissions and registrations.

The role requires strong communication, bilingual English/Spanish skills, and the ability to maintain confidentiality in a busy medical environment.