Transmission Sales & Technical Specialist

RevMax Performance LLC; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Shift differential pay

Paid holidays and time off

Tuition reimbursement

Referral bonus

HSA contributions

Life insurance

Disability coverage

Job summary

Race Winning Brands is seeking a Transmission Component Assembly Technician in Charlotte, NC. The role focuses on diagnosing transmission issues, investigating warranty claims and collaborating with sales, build and test teams to resolve customer concerns.

You will work on automatic transmissions, maintain safety standards and document outcomes for continuous quality improvement. This is a full-time first-shift position with comprehensive benefits offered by the company.

Qualifications

• Associate’s degree in automotive technology or equivalent experience.
• 5+ years of hands-on automatic transmission experience, including disassembly, diagnosis, rebuilds and road testing.
• At least 3 years in technical support or customer issue resolution in the automotive aftermarket.
• Experience with 2500 and 3500 diesel pickups and specified transmissions.

Responsibilities

• Put safety first and never pass on a defect.
• Investigate warranty claims and parts issues, including root cause analysis.
• Work with technical sales, product build and test teams to resolve customer concerns.
• Track recurring issues to catch problems before they lead to warranty claims.
• Serve as the main contact for existing customers on reworked products and issue tracking.
• Diagnose complex transmission problems and explain findings clearly to customers and staff.

Skills

Diagnostic skills

Problem-solving

Communication skills

Education

Associate’s degree in automotive technology

Tools

Scan tools

Oscilloscopes

Multimeters

Wiring diagrams

Job description

Description

Transmission Component Assembly Technician

Race Winning Brands| Full-Time|1st Shift |Charlotte, North Carolina

Got horsepower? Love horsepower? You’ll fit right in.

About Race Winning Brands:

Race Winning Brands (RWB) is a leading manufacturer of high-performance parts for the automotive and powersports markets, covering engine, transmission, electronics and complementary components. With proud roots in US manufacturing, our family of iconic brands is trusted by enthusiasts, engine builders and racers alike. We’re committed to unwavering quality, passionate about performance and proud to give back to our communities.

About the Brand:

RevMax designs, engineers and assembles torque converters, valve bodies and transmissions in the USA for diesel trucks, race cars and more. Sister brand Transmission Specialties (TSI) has been an innovator in racing converters and transmissions since 1982.

Requirements

As a Transmission Component Assembly Technician, you’ll be the go-to contact for existing customers who have transmission issues. You’ll investigate warranty claims and parts problems and see them through to resolution. You’ll work closely with our technical sales, product build and test teams to find root causes and get customers answers quickly. Your work helps catch recurring problems early and keeps customers confident in our products.

What you’ll do

• Put safety first and never pass on a defect, no matter what leaves your hands.
• Work like a pit crew and bring innovation to finding better, faster and smarter ways to work
• Resolve customer issues with transmission systems and components.
• Investigate warranty claims and parts issues, including root cause analysis.
• Work with technical sales, product build and test teams to resolve customer concerns.
• Track recurring issues to catch problems before they lead to warranty claims.
• Serve as the main contact for existing customers on reworked products and issue tracking.
• Diagnose complex transmission problems and explain your findings clearly to customers and non-technical staff.
• Take ownership of your work and look for ways to make it better.
• Help keep our workplace safe, organized and respectful.

What you bring

• Passion for what you do and pride in your work.
• A commitment to showing up, following through and doing the right thing.
• Associate’s degree in automotive technology or equivalent experience.
• 5+ years of hands‑on automatic transmission experience, including disassembly, diagnosis, rebuilds and road testing.
• At least 3 years in technical support or customer issue resolution in the automotive aftermarket.
• Experience with 2500 and 3500 diesel pickup, performance Powerglide, TH400 and 4L80E transmissions.
• Diagnostic skills with scan tools, pressure tests, wiring diagrams, oscilloscopes and multimeters, including hydraulic and electronic control issues.
• Strong problem‑solving and communication skills, with a methodical approach to diagnosis and clear documentation.
• A commitment to safety and quality.
• Passion for what you do and pride in your work.

Nice to have:

Nice to have: Technical support experience with automatic transmissions; ATRA Certified Rebuilder; OEM training on 68RFE, 48RE, 6R140, 5R110W, Allison or 10L1000 transmissions; ASE certification.

Why RWB:

• Health, dental and vision insurance – effective day 1, with substantial company contribution to medical and dental premiums
• Shift differential pay (if applicable)
• 9 paid holidays + paid Thank You Day(s) – effective day 1
• Paid time off
• Paid personal days
• 401(k) match up to 3.5% – eligible after 30 days, immediate vesting
• Employer HSA contributions – up to $1,100 a year
• Life insurance and short-term disability – 100% company paid
• Employee discounts on products from our brands, including Corsa, Wiseco, JE Pistons, Manley and Rekluse
• Monetary award for perfect attendance
• Prescription safety glasses and work boot reimbursement
• Paid parental leave
• Wellness program with medical premium credit
• Employee Assistance Program (EAP)
• Tuition reimbursement
• $1,000 referral bonus

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.
• The noise level in the work environment is usually high.
• Occasionally lift and/or move up to 80 lbs.
• Personal protective equipment is required including but not limited to gloves, safety glasses and hearing protection.