Transmission Outreach Lead — Field Stakeholder Relations

AEP Service Corporation; Tulsa (OK); On-site; USD 88,000 - 151,000; Full time

Job summary

AEP Service Corporation is seeking a Project Outreach Specialist to drive field customer relations and communications for transmission projects. You will identify and coordinate outreach strategies, surface issues with landowners, and support two-way communication with stakeholders.

The role demands excellent written and public speaking skills, strong business knowledge, and the ability to surface issues and bring local insights into the siting process. On-site work with travel may be required.

Qualifications

• Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations or related field.
• Minimum four years of experience in Utilities, Corporate Communications, Customer Service, Marketing, Media Relations, Journalism, or related field.
• Experience in public outreach and stakeholder engagement.
• Willingness to travel 20–30% and to hike short distances if required.

Responsibilities

• Work with landowners to obtain routing information and resolve issues pre- and during routing.
• Educate the public and external audiences about transmission projects.
• Support outreach strategies to improve two-way communications and routing success.
• Provide field support to siting, engineering, and project teams.
• Coordinate with Outreach Specialist and other teams to foster two-way communication with stakeholders.
• Coordinate deployment of resources to meet project needs.

Skills

Public speaking

Written communication

Stakeholder engagement

Relationship management

Multitasking

Education

Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations or related field

Job description

AEP Service Corporation is seeking a Project Outreach Specialist to drive field customer relations and communications for transmission projects. You will identify and coordinate outreach strategies, surface issues with landowners, and support two-way communication with stakeholders.

The role demands excellent written and public speaking skills, strong business knowledge, and the ability to surface issues and bring local insights into the siting process. On-site work with travel may be required.