Transitions Assistant, TOC-Northern New Jersey

Hackensack Meridian Health; Woodbridge Township (NJ); On-site; USD 28,000 - 39,000; Full time

Job summary

Hackensack Meridian Health in the Northern Region seeks a Transitions of Care Assistance Assistant to coordinate and communicate gaps in quality care metrics for TOC patients, working with physicians and staff. The role audits data, supports patient navigation and preventive screening compliance, and helps the care team ensure safe transitions across the healthcare continuum.

This position emphasizes independent work within a collaborative team, strong analytical skills, and a commitment to

Qualifications

• Associate's degree or relevant years in healthcare, medical billing, auditing or related field.
• Excellent analytical, reasoning and problem-solving abilities.
• Strong interpersonal, multitasking and organizational skills.
• Ability to work independently and as part of a team.
• Proficiency with PC, Google Docs and EMR software.

Responsibilities

• Audit clinical data and coordinate gaps in quality care metrics.
• Assist with patient navigation and preventive screening compliance.
• Communicate with healthcare team to support transitions of care.
• Meet clinical quality guidelines and document outcomes.
• Support workflows that promote safe, high-quality patient care.

Skills

Analytical skills

Interpersonal skills

Multitasking

Organizational skills

Problem solving

Independent work

Presentation skills

PC & Google Docs proficiency

Education

Associate's degree in healthcare or related field

Registry skills

Tools

Electronic Medical Records (EMR) systems

Medical billing software

Job description

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Transitions of Care Assistance Assistant works closely with Regional Manager, Transitions of Care (TOC) Navigator, physicians and staff in coordinating and communicating gaps in quality care metrics for all TOC patients. They assist with patient navigation and preventative screening compliance. The TOC Assistant works independently to audit clinical data. This promotes workflows that support quality patient care and compliance with documentation and clinical outcome metrics. The TOC Assistant will communicate with the healthcare team to assist patients in transitions of care across the healthcare continuum. The TOC is accountable along with the TOC Navigator to meet clinical quality guidelines and facilitate high quality safe patient care.

This position will be based in the Northern Region. (Hackensack Univiersity Medical Center and Palisades Medical Center.)

Education, Knowledge, Skills and Abilities Required:

• Associate's degree or relevant years in healthcare, medical insurance billing, auditing or related field.
• Excellent analytical skills.
• Good reasoning and problem solving ability.
• Highly developed interpersonal skills.
• Proficient at multitasking and prioritization.
• Ability to work independently as well as in a team environment.
• Highly organized.
• Good presentation skills.
• Demonstrated proficiency with PC and Google Docs skills. Ability to learn and become proficient in electronic medical records and software applications.

Education, Knowledge, Skills and Abilities Preferred:

• Registry skills.
• Experience with auditing commercial medical insurance payers.
• Bilingual preferred.
• Experience in a variety of patient settings.

Minimum rate of $24.34 Hourly

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

• Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
• Experience: Years of relevant work experience.
• Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
• Skills: Demonstrated proficiency in relevant skills and competencies.
• Geographic Location: Cost of living and market rates for the specific location.
• Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
• Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.