Transitional Living Program (TLP) Site Coordinator – Young Adult

Lawrence Hall; Chicago (IL); On-site; USD 46,800 - 52,000; Full time

Benefits offered by this job

17-25 days of PTO + 9 holidays

Medical, Dental, and Vision insurance

401(k) with up to 5% employer match

Voluntary Life Insurance

Employee Assistance Program

Job summary

Lawrence Hall is seeking a Site Coordinator in Chicago to lead operations across large residential buildings in its Transitional Living Program. This role involves supervising staff, supporting youth in their transition to adulthood, and ensuring compliance with program standards.

Key responsibilities include overseeing daily site operations, assisting youth in developing life skills, and responding to crises with compassion and structure. A Bachelor's Degree and 3+ years of experience in youth services are required.

Qualifications

• Must be at least 25 years of age.
• 3+ years of experience in residential, transitional, or youth service programs.
• Valid Illinois Driver's License and proof of insurance required.

Responsibilities

• Oversee daily operations of a multi-unit transitional living site.
• Help youth build independent living skills.
• Support staff during behavioral crises.

Skills

Leadership skills

Communication skills

Problem-solving skills

Education

Bachelor's Degree

Job description

Overview

Lawrence Hall is a Chicago-based nonprofit social services agency that provides therapeutic, wellness, and skill development services to youth, families, and neighborhoods affected by lasting trauma. We foster healing and growth through empowerment, respect, safety, and teamwork.

Our Transitional and Independent Living Program (TIL) empowers young adults ages 18 to 21 to successfully transition into adulthood by providing essential life skills that support independent living. In Transitional Living, youth live in shared residences and learn budgeting, employment, career planning, and apartment upkeep. In Independent Living, youth manage their own housing, utilities, and continue skill-building toward full independence.

About the Role

Lawrence Hall is seeking a Site Coordinator to lead operations across large, multi-unit residential buildings in our Transitional Living Program.

This is a meaningful, on-the-ground leadership role that goes beyond program oversight. You will guide and support staff as they navigate the emotional demands of residential work, respond to crises as part of a 24/7 on-call rotation, and maintain structure in a fast-paced, high-responsibility environment — all while supporting youth through complex life transitions.

The work is challenging, but it''s also deeply rewarding. If you are energized by mission-driven work, enjoy problem-solving in dynamic environments, and are ready to lead with both compassion and consistency, you will thrive in this role.

Key Responsibilities

Site Leadership & Operations

• Oversee daily operations of a multi-unit transitional living site, ensuring safety, structure, and compliance with DCFS standards and program policies.
• Manage scheduling, documentation, reporting, and site logistics.
• Supervise, coach, and support staff, including crisis response and performance feedback.

Youth Support & Skill Development

• Help youth build independent living skills (budgeting, employment readiness, education, household management) and confidence as they transition into adulthood.
• Coordinate recreational, educational, and life-skills programming.

Crisis Response & Safety

• Apply trauma-informed and Therapeutic Crisis Intervention (TCI) practices.
• Support staff during behavioral crises and participate in 24/7 on-call coverage.

Community Collaboration

• Build relationships with landlords, employers, and community partners to support youth housing and employment stability.

Who we’re looking for

Required:

• At least 25 years of age
• Bachelor's Degree
• 3+ years of experience in residential, transitional, or youth service programs.
• Valid Illinois Driver's License, personal vehicle or access to vehicle, and proof of insurance.
• Ability to pass background check and drug screen; no history of child abuse or neglect.

Preferred

• Strong leadership, communication, and problem-solving skills.
• Experience working with adolescents ages 17-21.
• Experience supervising staff in residential or social service environments

Additional Information

This is a full-time position with a flexible schedule that requires 24/7 on-call responsibility. Work is primarily on-site in a residential setting, with occasional travel between multiple sites. Physical requirements include ability to use stairs to move between floors, transport youth in an agency vehicle, and support youth in a variety of settings.

Compensation, Benefits & Perks

• Salary: $46,800-$52,000/year, based on experience.
• Average of 17-25 days of PTO + 9 holidays
• Medical insurance - HMO and PPO options
• Dental insurance - HMO and PPO options
• Vision insurance
• 401(k) with up to 5% employer match and auto-vesting
• Flexible Spending Accounts (FSA) - Medical and Dependent Care
• Pre-tax Commuter benefits - Parking and Transit
• 100% employer-paid Basic Life and AD&D Insurance
• Voluntary Life Insurance for Employees, Spouses, and Children
• Accident and Critical Illness Insurance
• Short-Term and Long-Term Disability
• 100% employer- paid Employee Assistance Program (EAP) for free counseling and life resources
• Wellness Reimbursement Program
• Employee Referral Bonus up to $1,500
• Continuing Education Units (CEUs) for licensed employees
• Public Service Loan Forgiveness

How to Apply

Submit your application here. We look forward to learning more about you!

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the necessary skills and abilities. Lawrence Hall encourages you to apply even if you do not have experience in all areas of essential functions. We look forward to your application.

This position meets the FLSA requirements for Exempt

Equal Opportunity Employer M/F/D/V

Following job offer acceptance, all new hires are required to complete a background check through the Illinois Department of Children and Family Services (DCFS). Individuals who have lived outside of Illinois may also be subject to out-of-state checks, which can take up to eight weeks to process. While these checks are pending, candidates should continue completing all other pre-boarding requirements. Employment may begin once all pre-boarding steps are complete and DCFS clearance has been received.