Residential Program Supervisor (Evenings)

Lawrence Hall; Chicago (IL); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with employer match

Free life insurance (2x salary)

Employee Assistance Program

Referral bonus up to $1,500

Paid time off and holidays

Job summary

Lawrence Hall in Chicago is seeking a Residential Program Supervisor (Evenings) to ensure safety, structure, and support for youth and staff on the second shift. This hands-on leadership role supervises staff, manages crises, and helps create a stable environment for youths pursuing brighter futures.

Qualifications include a Bachelor's degree with 1 year of related experience or a HS diploma with 5 years in human services; strong communication and leadership; valid IL driver’s license;

Qualifications

• Bachelor's degree with 1 year of related experience or HS diploma with 5 years in human services.
• Strong communication and leadership
• Valid IL driver’s license and clean record; ability to pass background and drug screenings.
• Preferred: experience in residential care or crisis intervention.

Responsibilities

• Supervise and coach Youth Treatment Specialists.
• Maintain safety, schedules, and staff coverage.
• Respond to crises using trauma-informed practices.
• Document shift activity and report incidents.
• Coordinate youth transportation, medical needs, and emergencies.

Skills

Leadership

Communication

Crisis intervention

Staff supervision

Education

Bachelor's degree +1 year in related work

HS diploma +5 years in human services

Job description

Who we are

Lawrence Hall is a Chicago-based nonprofit social services agency that provides therapeutic, wellness, and skill development services to youth, families, and neighborhoods affected by lasting trauma. We foster healing and growth through empowerment, respect, safety, and teamwork.

Our Child & Family Treatment Center (CFTC) is a 24-hour residential program for DCFS- and ISBE-referred youth ages 8–18 who are experiencing emotional and behavioral challenges. With a trauma-informed, outcomes-driven approach, we help youth heal from abuse, neglect, and trauma while building the skills they need to thrive.

About the Role

As an Residential Program Supervisor (Evenings), you'll ensure safety, structure, and support for both youth and staff during the second shift (afternoon/evening) hours. This is a hands‑on leadership role where you'll supervise staff, manage crisis situations, and help create a stable, supportive environment for young people working toward brighter futures.

What You'll Do

• Supervise and coach Youth Treatment Specialists.
• Maintain safety, schedules, and staff coverage.
• Respond to crises using trauma-informed practices.
• Document shift activity and report incidents.
• Coordinate youth transportation, medical needs, and emergencies.

Who we’re looking for

• Bachelor's degree + 1 year related experience OR HS diploma + 5 years in human services.
• Strong communication and leadership skills.
• Valid IL driver's license & clean record.
• Ability to pass background and drug screenings.
• Preferred: Experience in residential care, crisis intervention, or behavioral health.

Additional Information

This is a full-time on-site role at our Child and Family Treatment Center, based out of our Francisco campus at 4833 N Francisco Ave, Chicago, IL 60625 for the PM shift (1:00pm–11:00pm or 3:00pm–11:00pm), including holidays and weekends. Requires frequent movement throughout the building and the physical ability to kneel and return to standing without assistance, as part of crisis intervention.

Compensation and Benefits

• Hourly rate of $20.10-$23.00, based on experience.
• Average of 17–25 days PTO + 9 holidays
• Medical, dental, and vision coverage
• 401(k) with employer match
• Free life insurance (2x salary)
• Employee Assistance Program
• Referral bonus up to $1,500

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the necessary skills and abilities. Lawrence Hall encourages you to apply even if you do not have experience in all areas of essential functions. We look forward to your application.

This position meets the FLSA requirements for Non-Exempt

Equal Opportunity Employer M/F/D/V

Following job offer acceptance, all new hires are required to complete a background check through the Illinois Department of Children and Family Services (DCFS). Individuals who have lived outside of Illinois may also be subject to out-of-state checks, which can take up to eight weeks to process. While these checks are pending, candidates should continue completing all other pre-boarding requirements. Employment may begin once all pre-boarding steps are complete and DCFS clearance has been received.