Transitional Housing Support Specialist

PROMESA R.H.C.F.; New York (NY); On-site; USD 22,000 - 29,000; Part time

Job summary

Acacia Network in Queens, NY is seeking Residential Aide for our Transitional Housing shelter. This regular part-time position involves spending substantial time with residents, assisting those who need hands-on help, and relaying client feedback to staff.

Salary ranges from $16.00 to $21.00 per hour. You will perform routine checks, escort clients to appointments, support residents' independence, log records, answer phones, and help maintain a clean, safe building.

Qualifications

• High School Diploma or GED required; Associate’s degree preferred.
• 2 years of applicable experience in shelter or residential setting.
• Passion for working with individuals and families in transitional housing.
• Excellent communication skills, comfortable working with others.
• Ability to maintain accurate records, to prepare and submit all required paperwork in a timely and accurate manner.
• Knowledge of DHS requirements and protocols.
• Ability to deal with sensitive issues with diplomacy and discretion.
• Must be able to multitask with strong organizational skills.

Responsibilities

• Perform Daily room and bed inspections.
• Pack up items for AWOL residents.
• Escort client to appointments.
• Assist in the monitoring and development of resident’s independent living skills.
• Monitor and track furniture.
• Perform nightly bed counts.
• Fill in for kitchen staff when necessary.
• Cover operations desk when necessary.
• Answer phones when necessary.
• Help maintain the cleanliness of the building.
• Monitor common areas to ensure proper usage.

Skills

Excellent communication

Teamwork

Multitasking

Organizational skills

Education

High School Diploma or GED

Associate’s degree

Job description

Acacia Network in Queens, NY is seeking Residential Aide for our Transitional Housing shelter. This regular part-time position involves spending substantial time with residents, assisting those who need hands-on help, and relaying client feedback to staff.

Salary ranges from $16.00 to $21.00 per hour. You will perform routine checks, escort clients to appointments, support residents' independence, log records, answer phones, and help maintain a clean, safe building.