Transitional Counselor

Osborne Association, Inc.; New York (NY); Hybrid; USD 39,000 - 40,000; Full time

Benefits offered by this job

Vacation timeframe: four weeks

Tuition reimbursement

Flexible work schedule

Medical, Dental, Vision insurance

403(b) plan with company match

Job summary

The Osborne Association seeks a Transitional Counselor to deliver high-quality re-entry services for people returning from NYC jails, including assessments, planning, referrals, and case management. The role may involve jail facilities, reentry hotels, and fieldwork, with hybrid work between office, remote, and Riker Island.

Applicants must obtain DOC clearance to work on Rikers Island or other facilities. The position emphasizes collaboration, documentation, and ongoing support to reduce

Qualifications

• Associate’s Degree in Criminal Justice, Social Work, Public Administration, or Human Services, or high school diploma with two years of case management experience.
• Two years of direct care experience in an individual and group setting.
• Two years of case management and group facilitation experience.
• Experience working in correctional facilities and re-entry settings preferred.

Responsibilities

• Offer outreach to participants prior to and following discharge to engage them in community-based program services.
• Provide discharge planning and engagement services inside NYC jail facilities on Rikers Island or community-based jails.
• Complete a full psychosocial needs assessment.
• Develop individual service plans with the participant, identifying specific services and providers for each identified need.
• Source referrals and applications to obtain identifying documents, benefits and other entitlements, housing, medical care, behavioral health care, employment, education, family services, and services to address other needs that arrive.
• Provide ongoing case management, contacting participants at least once per week in the first 30 days and at least 2 times per month thereafter.
• Document all contacts and services as well as assessment, intake, service planning, and referrals in ECM promptly, within 24 hours of service provision.
• Engage in employment retention services as part of wrap-around case management services to employed participants.
• Maintain fidelity to evidence-based curricula and cognitive-behavioral interventions
• Write and submit court letters indicating the progress of participants in these services as needed
• Attend and participate in interdepartmental, subcontractor, and cross-functional meetings to increase awareness of services as needed
• Facilitate group services/activities (i.e., Job Readiness, Financial Literacy, Anger Management, Parenting, Relationships, Substance Abuse Relapse Prevention, Creative Writing, etc.) as needed.
• Complete admin tasks such as maintaining files, making photocopies, edits, and faxing documents as needed
• Attend required training
• In-person attendance is required to collaborate with co-workers
• Perform other duties as assigned

Skills

Interpersonal skills

Problem resolution

Time management

Team collaboration

Communication across levels

Initiative

Spanish bilingual (optional)

Education

Associate’s Degree in Criminal Justice, Social Work, Public Administration, or Human Services

Job description

Description

The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.

At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments, and advocate for people and principles with fierce and tenacious determination.

We are currently seeking a Transitional Counselor. The Transitional Counselor provides high-quality re-entry services to people returning from NYC jails. This includes assessment, service planning, referrals, case management, group facilitation, and other services as needed. The Transitional Counselor may go into jail facilities or reentry hotels or do other fieldwork. This position maintains progress records and provides written reports and statistics to funding sources and other regulatory agencies. This position will be working hybrid between the office, remotely, and Riker Island.

This position requires clearance by the New York City Department of Correction. Candidates must be able to obtain and maintain Department of Correction (DOC) clearance to work on Rikers Island and/or other applicable facilities operated by the Department of Correction.

Salary: $27.80 - $28.84 hourly

Essential Duties

• Offer outreach to participants prior to and following discharge to engage them in community-based program services
• Provide discharge planning and engagement services inside of NYC jail facilities on Rikers Island or community-based jails
• Complete a full psychosocial needs assessment
• Develop individual service plans with the participant, identifying specific services and providers for each identified need
• Source referrals and applications to obtain identifying documents, benefits and other entitlements, housing, medical care, behavioral health care, employment, education, family services, and services to address other needs that arrive
• Provide ongoing case management, contacting participants at least once per week in the first 30 days and at least 2 times per month thereafter
• Document all contacts and services as well as assessment, intake, service planning, and referrals in ECM promptly, within 24 hours of service provision
• Engage in employment retention services as part of wrap-around case management services to employed participants
• Maintain fidelity to evidence-based curricula and cognitive-behavioral interventions
• Write and submit court letters indicating the progress of participants in these services as needed
• Attend and participate in interdepartmental, subcontractor, and cross-functional meetings to increase awareness of services as needed
• Facilitate group services/activities (i.e., Job Readiness, Financial Literacy, Anger Management, Parenting, Relationships, Substance Abuse Relapse Prevention, Creative Writing, etc.) as needed.
• Complete admin tasks such as maintaining files, making photocopies, edits, and faxing documents as needed
• Attend required training
• In-person attendance is required to collaborate with co-workers
• Perform other duties as assigned

Minimum Qualifications

• Associate’s Degree in Criminal Justice, Social Work, Public Administration, or Human Services; In lieu of a degree, high school diploma or equivalent with two additional years of case management and group facilitation experience in the human services field
• Two years of direct care experience in an individual and group setting
• Two years of case management and group facilitation experience required
• Experience working in correctional facilities and re-entry settings preferred

Key Competencies

• Ability to travel locally
• Excellent interpersonal and problem-resolution skills are necessary
• Proficiency in Google and Microsoft Suite
• Ability to work effectively under tight deadlines, pay strong attention to detail, and time management skills
• Ability to work in teams and collaborate effectively with people in different functions
• Ability to take the initiative and drive for results
• Ability to communicate with all levels of the organization and build strong relationships
• Bilingual Spanish speaking individuals are a plus.

Benefits Of Working At Osborne

Generous benefits include four weeks of vacation, tuition reimbursement, a flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match. Career development through ongoing training and individual development plans.

The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category.

The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

• Salary is based on commensurate experience and other qualifications.