Program Coordinator

Osborne-Association-Inc; Varick Homes (NY); On-site; USD 70,000 - 72,000; Full time

Benefits offered by this job

Mileage reimbursement

DOCCS clearance support

Job summary

The Osborne Association seeks a dedicated Program Coordinator to join the FamilyWorks team across New York State DOCCS facilities. This full-time role coordinates parenting and relationship programs in prisons, manages staff and operations at five Family Centers, and drives contract targets with DOCCS and community partners.

Responsibilities include supervising ~12 staff, organizing graduations and class schedules, ensuring DOCCS clearances, and maintaining strong funder relations.

Qualifications

• Bachelor’s Degree in Human Services, Public Administration, Criminal Justice, Social Work, or related field (or equivalent).
• 1-2 years of program/service management experience in a social service agency.
• Non-profit experience is preferred with understanding of criminal justice.

Responsibilities

• Collaborate with the VP of Prison Services to set goals, objectives and work plans.

Skills

Program management

Non-profit experience

DOCCS clearance

Staff supervision

DOCCS liaison

Education

Bachelor's Degree in related field

Tools

Microsoft Office

Google Suite

Payroll systems

Job description

Description

The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.

At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments, and advocate for people and principles with fierce and tenacious determination.

Are you passionate about keeping families connected and supporting individuals impacted by the criminal legal system? At the Osborne Association, a trauma-informed and people-centered nonprofit, we are looking for a dedicated Program Coordinator to join our FamilyWorks team. We believe in the power of family bonds and offer comprehensive programs in parenting education and healthy relationships. If you are a compassionate leader ready to make a tangible difference in the lives of incarcerated individuals and their loved ones across the Hudson Valley, we want you on our team!

Operating on a full-time basis, the Program Coordinator handles the daily administrative and operational functions for FamilyWorks across New York State Department of Corrections and Community Supervision (DOCCS) sites. Core duties involve coordinating parenting and relationship course cycles within 8 state prisons, facilitating DOCCS personnel training, organizing graduations, and planning special events. Additionally, this position directs operations across Osborne’s 5 child-friendly Family Centers. The Coordinator drives the attainment of key contract targets while fostering collaborative partnerships with prison officials and community stakeholders. While most supervision can be achieved remotely, the Coordinator must have a reliable vehicle and make quarterly and occasional, timely weekday or weekend visits to prisons for meetings and to train new staff. Some occasional weekend or holiday vacancy coverage at Family Centers and within prisons is required, and mileage is reimbursed at the federal IRS rates.

This position requires clearance by the New York State Department of Correction and Community Supervision (DOCCS). Candidates must be able to obtain and maintain Department of Correction and Community Supervision (DOCCS) clearance to work in facilitiesoperated by the Department of Correction and Community Supervision (DOCCS).

Salary: $70,000 - $72,000 annually

Requirements

Requirements:

• Collaborate with the VP of Prison Services to establish goals, objectives, and work plans, and evaluate the effectiveness of results.
• Manage the day-to-day operations of FamilyWorks programs and Osborne’s Family Centers in multiple DOCCS facilities.
• Along with the Senior Family Center Worker, recruit, train, and supervise approximately 10 part-time Family Center staff and 2 full-time Family Service Specialists, recognizing that the number and composition of supervised staff may fluctuate based on program needs and staffing levels.
• Coordinate events, including program graduations and classes inside the prisons, in collaboration with DOCCS staff.
• Schedule staff coverage of Family Centers and ensure timely approval of employee timesheets.
• Oversee the DOCCS clearance processes for new staff, working closely with HR and DOCCS Volunteer Services.
• Direct the placement of clerks in each prison, including the visiting room family centers.
• Manage program resources and purchasing (via Divvy/POs) for graduations, events, and holiday gifts.
• Adhere to established DOCCS and Osborne guidelines for operating prison programs, ensuring safety and infectious control policies are met.
• Routinely make site visits to facilities during weekend hours of operation and provide direct backup coverage to local facilities when needed.
• In collaboration with the Data Analyst, ensure that record keeping and reports are accurate and timely.
• Actively engage with funders and DOCCS staff to maintain positive working relationships.
• Garner supplemental funding and in-kind resources to enrich prison programming.
• Provide organizational leadership on visiting and in-prison services
• In person attendance is required to collaborate with others.
• Perform other duties as assigned.

Minimum qualifications

• Bachelor’s Degree in Human Services, Public Administration, Criminal Justice, Social Work, or a related field (or equivalent combination of education and experience). Candidates with a High School diploma or equivalent and 5+ years of non-profit experience in a supervisory capacity will also be considered.
• One to two years of progressively responsible program/service management experience in a social service agency.
• Non-profit experience is strongly preferred, with a clear understanding of the criminal justice environment.

Key competencies

• Candidates must be able to obtain and maintain Department of Correction and Community Supervision (DOCCS) clearance to work in facilities operated by DOCCS.
• Ability to travel locally to assigned New York State prison facilities utilizing a reliable vehicle.
• Excellent communication, conflict resolution, and interpersonal skills.
• Effective oral and written communication skills with the ability to analyze and integrate information independently.
• Competence with database entry and strong computer literacy.
• Proficiency in Microsoft Office, Google Suite, and payroll systems (e.g., Paylocity).
• A strong commitment to a trauma-informed, people-centered approach when working with directly impacted individuals and their families.

The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

** Salary is based on commensurate experience and other qualifications.