Transitional Care Nurse Liaison

IntelliResume; Colorado; On-site; USD 60,000 - 107,000; Full time

Job summary

UnitedHealth Group in Boulder, CO is seeking a Transitional Care Nurse Liaison to educate, coach, and support high-risk patients during transitions from acute care, focusing on readmission prevention and patient experience.

You will identify patients for programs, perform telephonic outreach, conduct initial assessments and medication reconciliation, maintain an active panel, and collaborate with care teams to address barriers to care.

Qualifications

• Valid and unrestricted RN license (Colorado or compact state)
• Minimum 2+ years as RN in clinical setting
• At least 2+ years experience with medication reconciliation
• Experience using an electronic medical record system (EMR)

Responsibilities

• Identify patients for transitional care programs using department methodology.
• Conduct telephonic outreach to patients, families, and facilities to enroll in transitional care programs.
• Conduct initial assessment and medication reconciliation per workflow.
• Maintain an active panel of transitional care patients according to department procedures.
• Deliver ongoing care according to the treatment plan while patients are enrolled in transitional care.
• Develop and document patient-centered goals and barriers to care.
• Collaborate with care team members to provide care based on best practices.
• Facilitate communication among care teams to address patient needs and barriers to care.
• Provide patient education and community referrals for appropriate and timely care.
• Participate in regular and ad hoc team, department, company, and BCH partner meetings and committees.

Skills

RN licence

Medication reconciliation

EMR systems

Education

RN license (Colorado)

Tools

Electronic Medical Records (EMR)

Job description

About This Role

The Transitional Care Nurse Liaison is a registered nurse who provides education, coaching, and support to high-risk patients during transitions from acute care settings, focusing on readmission prevention and enhancing the patient experience.

Highlights

• Pay: $60,200 - $107,400/year
• Location: Boulder, CO
• Facility: Boulder Community Health
• Brand/Division: Optum
• Schedule: Full Time

What You'll Do

• Identify patients for transitional care programs using department methodology.
• Conduct telephonic outreach to patients, families, and facilities to enroll in transitional care programs.
• Conduct initial assessment and medication reconciliation per workflow.
• Maintain an active panel of transitional care patients according to department procedures.
• Deliver ongoing care according to the treatment plan while patients are enrolled in transitional care.
• Develop and document patient-centered goals and barriers to care.
• Collaborate with care team members to provide care based on best practices.
• Facilitate communication among care teams to address patient needs and barriers to care.
• Provide patient education and community referrals for appropriate and timely care.
• Participate in regular and ad hoc team, department, company, and BCH partner meetings and committees.

Requirements

Education

• Valid and unrestricted RN license (Colorado or compact state license)

Experience

• 2+ years as RN in clinical setting
• 2+ years of experience with medication reconciliation
• 2+ years of experience working with an electronic medical record system

Licenses & Certifications

• Valid and unrestricted RN license (Colorado or compact state license) required

About UnitedHealth Group

UnitedHealth Group is a leading healthcare provider committed to delivering exceptional patient care. They focus on helping people live healthier lives and making the health system work better for everyone.