Transition Support Partner

LPL Financial; Austin (TX); On-site; USD 87,968,025 - 146,565,619; Full time

Job summary

LPL Financial in Austin, TX seeks a Transition Support Partner to lead advisor transitions across business lines. You will act as the subject matter expert on LPL technology, processes, and best practices, providing training tailored to each advisor’s needs and ensuring a seamless move from their prior broker‑dealer to LPL.

Key responsibilities include consulting with prospective advisors, enabling training on technology for accounts opening, asset transfers, repapering, and ongoing support as

Qualifications

• 2+ years of experience in financial services or client-facing role.
• Willingness to travel up to 50-60% of the time.
• Experience with Microsoft Word, Excel, PowerPoint and Outlook; Salesforce familiarity is a plus.
• Ability to communicate clearly with advisors and internal stakeholders.

Responsibilities

• Consult with prospective advisors to understand the transition needs and coordinate across departments.
• Lead training on LPL technology to prepare advisors and staff for license transfer and ongoing operations.
• Provide repapering support and track account openings, funding, and setup details.
• Serve as the go-to person for the advisor during the transition and escalate when needed.
• Discuss technology needs and train on premium products and third‑party tools.
• Support department projects and initiatives as required.

Skills

Client-facing experience

Financial services

Communication skills

Interpersonal skills

Presentation skills

Problem-solving

Self-management

Travel readiness

Education

Bachelor's degree in Finance/Business/Economics

Securities licenses (Series 7/63/65/66)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Salesforce

Job description

Where Ambition Meets Innovation

Build a career that matches all your initiative with an impressive dose of innovation. From cutting‑edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.

Job Overview

As the Transition Support Partner (TSP) in Business Transitions, you will lead transitions for all business lines and channels. As the subject matter expert on LPL’s core technology, operational processes and best practices, you will provide training and education specific to the advisor’s unique needs. Your top priority will be to ensure the advisor/firm has a seamless transition from their prior broker dealer to LPL.

Responsibilities

• Consult with prospective advisors to understand the unique structure of the business transitioning to LPL and devise a strategy to effectively transition the book of business. Engage various departments throughout the firm as subject matter experts where needed.
• Leverage appropriate tools to facilitate in‑depth training on all LPL technology with the goal of preparing the prospective advisor (and staff) to effectively operate our technology upon license transfer to LPL. The training focuses on three key elements: basic operational needs such as opening new accounts, transferring of assets and once established, maintaining accounts with the goal of growing the advisor’s business.
• Provide repapering support to aid new advisors in moving their book of business to LPL. This could include data entry for the purpose of establishing an account, thorough tracking of the opening and funding of accounts as well as the proper setup of additional account details such as check writing, and the management of notifications related to the movement of the advisor’s book of business.
• Ultimately, the go‑to person for the advisor throughout the transition. You will be expected to navigate issues by leveraging critical thinking and problem‑solving skills and know when to engage management for additional support when needed.
• Discuss technology needs of the advisor and provide additional training on LPL proprietary premium products and third‑party tools, as necessary.
• Support the execution of department projects and initiatives, as necessary.

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast‑paced, team‑oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements

• 2+ years of experience in financial services and/or client‑facing role is required.
• Must be able to travel up to 50-60% of the time.

Core Competencies

• Strong listening skills with a focus on understanding each advisor’s unique needs.
• Ability to communicate effectively with colleagues, leadership, field recruiting professionals and internal recruiters.
• Exceptional interpersonal skills with a strong ability to build trust and respect quickly in a client‑facing role.
• Expertise in various lines of the business – wirehouse, regional, independent, RIA, institutions and retirement plans.
• Previous travel experience preferred.
• Adaptable, quick learners who can jump in with limited training.
• Proficient webinar host with outstanding presentation skills.
• Proactive, critical thinker with professional maturity who can self‑manage.
• Experience with Microsoft products (Word, Excel, PowerPoint and Outlook), Salesforce.

Preferences

• 1+ year of training, business consulting, or practice management expertise in the investment services space preferred.
• Bachelor's degree in Finance, Business, Economics, or related field preferred.
• Series 7 and 63, 65 or 66 preferred.

Pay Range

$30.70‑$51.15/hour. Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401(k) matching, health benefits, employee stock options, paid time off, volunteer time off, and more.

Company Overview

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor‑mediated marketplace, LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodianing approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

Principals only. Equal Employment Opportunity.