Transition, Readiness and Change Management Director

Hbcu Connect, Llc; United States; Remote; USD 162,000 - 200,000; Full time

Job summary

Maximus is seeking a Transition, Readiness and Change Management Director in the United States. U.S. citizenship is required with an active Secret clearance or eligibility for one, pending contract award.

The role leads contract performance, change initiatives, and executive-level collaboration. Requires a Bachelor's degree and 10+ years of experience in related fields, with responsibilities spanning operations, customer relations, and team leadership.

Qualifications

• Bachelor's degree in relevant field of study.
• 10+ years of relevant professional experience required.

Responsibilities

• Manage overall operations and performance of assigned contracts including P&L, quality and compliance with all terms and conditions along with preparing and analyzing regular performance reports.
• Manage all aspects of the customer relationship for assigned contracts ensuring effective and efficient communication along with addressing and resolving customer complaints.
• Provide leadership and direct supervision to assigned employees, including setting goals, monitoring work performance, coaching and evaluating results to ensure that objectives are met.
• Manage continual process improvement by monitoring, refining, and optimizing workflow and processes with the goal of continuously improving overall effectiveness.

Education

Bachelor's degree in relevant field

Job description

Maximus is hiring aTransition, Readiness and Change Management Director.

U.S. citizenship is required. Candidates must possess an active U.S. Government Secret security clearance or be eligible to obtain and maintain a Secret security clearance as required for contract performance. This position is pending upon contract award.

Why Maximus?

Flexibility That Fits Your Life âEUR" Work/life balance support with flexibility designed to meet your personal and professional needs.

Robust Health & Insurance Benefits âEUR" Choose from a variety of Medical, Dental, Vision, and Prescription plans, plus a partially funded HSA. YouâEUR(TM)ll also have access to Life Insurance and discounts on Auto, Home, Renters, and Pet Insurance.

Build Your Financial Future âEUR" Take advantage of our 401(k) Retirement Savings Plan with Company Match to help you plan for what's ahead.

Generous Time Away From Work âEUR" Recharge with PTO, paid holidays, extended sick leave, and Short and Long Term Disability coverage.

Wellness Beyond the Workplace âEUR" Access resources that support your physical, emotional, and financial well-being through our Employee Assistance Program (EAP).

Recognition That Matters âEUR" Celebrate achievements and recognize colleagues through our employee recognition platform.

Invest in Your Growth âEUR" Continue your education and professional development with Tuition Reimbursement opportunities.

Employee Discounts & Perks âEUR" Enjoy exclusive savings, special offers, and additional employee-only benefits.

Wellness Programs & Resources âEUR" Explore a variety of programs and tools designed to support your overall health and wellness.

Career Development Opportunities âEUR" Enhance your skills through training programs, workshops, conferences, and ongoing learning opportunities.

Licensure & Certification Support âEUR" Maximus covers the costs associated with renewing required licenses and certifications.

Essential Duties and Responsibilities:

- Manage overall operations and performance of assigned contracts including P&L, quality and compliance with all terms and conditions along with preparing and analyzing regular performance reports.

- Manage all aspects of the customer relationship for assigned contracts ensuring effective and efficient communication along with addressing and resolving customer complaints.

- Provide leadership and direct supervision to assigned employees, including setting goals, monitoring work performance, coaching and evaluating results to ensure that objectives are met.

- Manage continual process improvement by monitoring, refining, and optimizing workflow and processes with the goal of continuously improving overall effectiveness (efficiency, productivity, and quality).

- Create an entrepreneurial work environment by involvement in developing and hiring superior talent and instilling a culture of accountability, measurability, and discipline without undue bureaucracy.

- Interpret policies, procedures, and goals of the company for subordinates.

- Participate in the development and monitoring of the operational budget related to assigned contracts.

- Work collaboratively and effectively with IT to ensure that product and service applications and technologies are optimized for contract compliance, productivity, and quality performance.

- Maintain primary responsibility for ensuring customer satisfaction, resolving compliance issues, and accountability for profit & loss with assigned contracts and lines of business.

- Act as the primary point of contact for state officials and other outside contacts for the assigned contract.

- Direct and control the activities of a broad functional area through several department managers within the company.

- Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods.

- Work on complex issues where analysis of situations or data requires an in-depth knowledge of the company.

- Participate in corporate development of methods, techniques and evaluation criteria for projects, programs, and people.

- Ensure budgets and schedules meet corporate requirements.

- Regularly interact with executives and/or major customers.

- Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization.

Minimum Requirements

- Bachelor's degree in relevant field of study.

- 10+ years of relevant professional experience required.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment processâEUR"including accessing job postings, completing assessments, or participating in interviews,âEUR"please contact People Operations at [e-mail].

Minimum Salary

$162,000.00

Maximum Salary

$200,000.00