Delivery Leader

Maximus; Northern (KY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive bonus opportunities

Excellent health insurance plans

401K with company match

Unlimited time off

Job summary

Maximus is seeking an experienced Delivery Leader to oversee the development, maintenance, testing and implementation of a large-scale healthcare system supporting State Medicaid clients. The role provides technical and delivery leadership across multiple teams, ensuring high-quality, compliant solutions for an established COTS healthcare product.

This is a fully remote position with 10% travel. You will partner with managers, developers, testers, and business stakeholders to ensure consistent

Qualifications

• Oversee design, development, testing and implementation of a large-scale healthcare system.
• Provide leadership across multiple teams and ensure compliant solutions.
• Bachelor's degree required with 7+ years of relevant experience.

Responsibilities

• Provide strategic direction to software engineers within IT Applications Development.
• Define priorities to align with vision and goals of Software Engineering.
• Lead staffing, performance management and hiring decisions for the team.
• Ensure SDLC, change management, and QA processes are followed across delivery.

Skills

Delivery leadership

SDLC

Release management

Change management

Stakeholder mgmt

Team leadership

Education

Bachelor's degree

Tools

COTS product

Job description

We are seeking an experienced Delivery Leader to oversee the development, maintenance, testing and implementation of a large-scale healthcare system supporting State Medicaid clients. This role provides technical and delivery leadership across multiple teams, ensuring high-quality, compliant solutions for an established Commercial Off-The-Shelf (COTS) healthcare product.

The Delivery Leader will partner closely with managers, developers, testers and infrastructure persons as well as business stakeholders to ensure consistent delivery, effective processes, and successful onboarding of new State Medicaid customers.

** This is a fully remote position. Requires 10% travel. **

Why Join Maximus?

• Competitive Compensation - Bonus opportunities based on performance.
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities

• Provide strategic direction and guidance to the software engineers within the IT Applications Development team in support of application design, software development, and software integration.
• Define the key priorities in pursuit of the vision and goals associated with the Software Engineering practice.
• Ensure Software Engineering staff are following best practices around application design, software development, and software integration throughout the system development lifecycle.
• Leads and directs the work of other employees and has responsibility for personnel actions including; hiring, performance management, and termination.
• Provide leadership and direction to staff for completeness of application design, software engineering, and software integration.
• Work toward the improvement of the software life cycle time by increasing the quality of requirements and reducing the amount of time spent in the application design, development, and integration phases.
• Manage the Software Engineering staff as a shared service to support multiple projects.
• Ensure that the Software Engineers have the appropriate tools, skills, and training to support the project needs.
• Manage geographically distributed staff to maximize staff utilization.
• Work closely with delivery managers and product managers to support product delivery and enhancements.
• Drive all aspects of engineering recruiting including but not limited to; attracting great talent and retaining a highly skilled, proficient engineering team.

Key Responsibilities

Delivery Leadership

• Oversee the development, maintenance, and enhancement of a COTS healthcare system serving Medicaid clients
• Ensure delivery of high-quality, reliable, and compliant solutions, including enhancements, fixes, and customer-specific configurations
• Provide direction and oversight for multiple teams through collaboration with other managers

Process & Quality Oversight

• Define, implement, and maintain development processes, procedures, and delivery standards
• Ensure adherence to SDLC, change management, release management, and quality assurance processes
• Review solution designs and deliverables to ensure technical soundness, scalability, and maintainability
• Drive continuous improvement in engineering practices and delivery outcomes

Team & Stakeholder Collaboration

• Work closely with technical managers, architects, developers, QA teams, and operations teams
• Serve as a key liaison between technical teams and business stakeholders
• Communicate clearly with customers and internal stakeholders at all levels, including executive leadership
• Support issue resolution and prioritization across development and support activities

Customer Implementation & Support

• Provide oversight for implementation of the COTS product for new and existing State Medicaid customers
• Ensure consistent implementation approaches while supporting necessary configuration or customization
• Support post-implementation stabilization and ongoing system maintenance
• Balance enhancements for existing clients with onboarding of new customers

Compliance & Governance

• Ensure solutions meet healthcare, Medicaid, security, and regulatory requirements
• Support audits, reviews, and compliance efforts as required
• Promote documentation, traceability, and operational readiness

Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

Required Qualifications

• Release and change management
• Application maintenance and defect remediation

• Software development lifecycle (SDLC)
• Release and change management
• Application maintenance and defect remediation

Preferred Qualifications

Experience supporting state Medicaid agencies or healthcare payers - Familiarity with provider enrollment, eligibility, claims, or care management systems - Background collaborating with distributed or multi-vendor teams

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at [e-mail] .