Transition Counselor

The AFX Group; Alamo Heights (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

The AFX Group is hiring a Transition Counselor for a Full-Time, onsite role at JBSA Fort Sam Houston, TX. You will provide individualized counseling, lifecycle case management, and group instruction to transitioning Soldiers and eligible clients, guiding them from initial counseling through Capstone validation.

Responsibilities include developing transition plans, delivering in-person and virtual sessions, documenting progress, and coordinating with VA, DoL, education providers, and community

Qualifications

• Bachelor\'s degree from an accredited institution.
• At least two years of experience counseling or advising individuals regarding benefits, employment, education, career planning, military transition, or community resources.
• Knowledge of counseling principles, case management, adult learning, career development, and military-to-civilian transition challenges.
• Ability to facilitate groups and provide effective in-person and virtual instruction.
• Strong interpersonal, documentation, time-management, computer, and customer service skills.
• Ability to manage a caseload, meet deadlines, protect PII, and maintain accurate records.
• Ability to obtain and maintain required Government suitability, installation access, Common Access Card, and system access.

Responsibilities

• Conduct initial counseling, assess readiness, and assign tier levels per Army TAP requirements.
• Help clients develop and execute Individual Transition Plans aligned to employment, education, entrepreneurship, vocational, and personal goals.
• Deliver one-on-one counseling, group instruction, briefings, workshops, and virtual services using approved materials.
• Maintain ongoing case engagement and required contact cadence through Capstone and transition completion.
• Coordinate warm handovers to VA, DoL, education providers, and other agencies.

Skills

Counseling

Case management

Group instruction

Military transition

Documentation

Interpersonal skills

Education

Bachelor\'s degree

Job description

VACANCY ANNOUNCEMENT

Transition Counselor – FULL-TIME (Onsite)

LOCATION: JBSA Fort Sam Houston, TX

The AFX Group is accepting resumes for a Full-Time Transition Counselor. This position is designated as a Service Contract Act position. The Transition Counselor’s primary role is to provide individualized counseling, group instruction, and lifecycle case management to transitioning Soldiers and eligible clients. The Transition Counselor serves as the primary case manager from initial counseling through Capstone validation, helping each client complete required activities, develop a practical transition plan, meet career readiness standards, and connect to appropriate resources.

KEY RESPONSIBILITIES

• Conduct initial counseling, assess transition readiness, interpret assessment results, and assign the appropriate tier level in accordance with Army TAP requirements.
• Help clients develop, update, and execute Individual Transition Plans aligned to employment, education, entrepreneurship, vocational, and personal goals.
• Deliver one-on-one counseling, group instruction, briefings, workshops, and virtual services using Government-approved curriculum and materials.
• Maintain continuous case engagement and required contact cadence from enrollment through Capstone and transition completion.
• Guide clients in completing Career Readiness Standards and required documentation, including DD Form 2648 and associated records.
• Schedule and reschedule appointments, follow up on missed services, identify barriers, and coordinate appropriate interventions.
• Document all services, milestones, assessments, referrals, warm handovers, and follow-on actions accurately and on time in the designated system of record.
• Coordinate warm handovers to the Department of Veterans Affairs, Department of Labor, education providers, employment resources, community partners, and other agencies as appropriate.
• Support client intake, registration, classroom logistics, attendance, records management, surveys, and other administrative functions needed for compliant delivery.
• Participate in quality reviews, training, reporting, outreach, mobile support, and surge coverage as assigned.

MINIMUM QUALIFICATIONS

• Bachelor’s degree from an accredited institution.
• At least two years of experience counseling or advising individuals regarding benefits, employment, education, career planning, military transition, or community resources.
• Knowledge of counseling principles, case management, adult learning, career development, and military-to-civilian transition challenges.
• Ability to facilitate groups and provide effective in-person and virtual instruction.
• Strong interpersonal, documentation, time-management, computer, and customer service skills.
• Ability to manage a caseload, meet deadlines, protect personally identifiable information, and maintain accurate records.
• Ability to obtain and maintain required Government suitability, installation access, Common Access Card, and system access.

PREFERRED QUALIFICATIONS

• Prior military service, military spouse experience, or direct experience supporting Service members, veterans, and families.
• Knowledge of Army TAP curriculum, Career Readiness Standards, Capstone, SkillBridge/Career Skills Programs, and interagency transition resources.
• Professional certification in career counseling, workforce development, coaching, human resources, or a related discipline.

ADDITIONAL REQUIREMENTS AND WORKING CONDITIONS

• May support in-person, virtual, mobile, or itinerant delivery and may require limited travel.
• Must be able to work with clients who have diverse goals, readiness levels, and complex transition needs

EOE/Vet/Disabled