Transition Counselor

Infopact, Inc.; Fort Irwin (CA); On-site; USD 47,000 - 63,000; Full time

Job summary

Infopact Inc. is seeking a Transition Counselor to support transitioning Soldiers and eligible clients, guiding them from initial counseling through Capstone validation.

You will deliver counseling, group instruction, and workshops using government-approved materials, coordinate referrals, and maintain accurate records within the system of record. This role requires a bachelor's degree, experience in career transition or counseling, strong interpersonal skills, and the ability to manage a

Qualifications

• Bachelor’s degree required.
• Experience counseling individuals on benefits, employment, education, career planning, or military transition.
• Ability to facilitate groups and provide in-person and virtual instruction.
• Strong interpersonal, documentation, time-management, computer, and customer service skills.
• Ability to manage a caseload and maintain accurate records.

Responsibilities

• Conduct initial counseling, assess transition readiness, interpret assessment results, and assign the appropriate tier level in accordance with Army TAP requirements.
• Help clients develop, update, and execute Individual Transition Plans aligned to employment, education, entrepreneurship, vocational, and personal goals.
• Deliver one-on-one counseling, group instruction, briefings, workshops, and virtual services using Government-approved curriculum and materials.
• Maintain continuous case engagement and required contact cadence from enrollment through Capstone and transition completion.
• Coordinate warm handovers to the Department of Veterans Affairs, Department of Labor, education providers, employment resources, community partners, and other agencies as appropriate.
• Participate in quality reviews, training, reporting, outreach, mobile support, and surge coverage as assigned.

Skills

Counseling

Group instruction

Time management

Documentation

Customer service

Education

Bachelor’s degree

Job description

Infopact Inc, founded in 2004, is an SBA-certified 8(a) Woman-Owned Small Business specializing in providing technical and management operations support for Department of Defense and Federal civilian agencies. We are currently looking for a Transition Counselor to assist our client.

The budgeted compensation for these positions includes an hourly rate of $34.48 plus additional health and welfare payment of $5.09/hr. Hourly rates are variable based on geographical locations as this is an SCA contract.

Position Summary

Provides individualized counseling, group instruction, and lifecycle case management totransitioningSoldiers and eligible clients. The Transition Counselor serves as the primary case manager frominitialcounseling through Capstone validation, helping each client complete required activities, develop a practical transition plan, meet Career Readiness Standards, and connect to appropriate resources.

Key Responsibilities

• Conduct initial counseling, assess transition readiness, interpret assessment results, and assign theappropriate tierlevelin accordance withArmy TAP requirements.
• Help clients develop, update, and execute Individual Transition Plans aligned to employment, education, entrepreneurship, vocational, and personal goals.
• Deliver one-on-one counseling, group instruction, briefings, workshops, and virtual services using Government-approved curriculum and materials.
• Maintain continuous case engagement andrequiredcontact cadence from enrollment through Capstone and transition completion.
• Guideclients in completing Career Readiness Standards andrequireddocumentation, including DD Form 2648 and associated records.
• Schedule and reschedule appointments, follow up on missed services,identifybarriers, and coordinateappropriate interventions.
• Document all services, milestones, assessments, referrals, warm handovers, and follow-on actions accurately and on time in the designated system of record.
• Coordinate warm handovers to the Department of Veterans Affairs, Department of Labor, education providers, employment resources, community partners, and other agencies asappropriate.
• Support client intake, registration, classroomlogistics, attendance, records management, surveys, and other administrative functions needed for compliant delivery.
• Participate in quality reviews, training, reporting, outreach, mobile support, and surge coverage as assigned.

Minimum Qualifications

• Bachelor’s degree from an accredited institution.
• At least two years of experience counseling or advising individualsregardingbenefits, employment, education, career planning, military transition, or community resources.
• Knowledge of counseling principles, case management, adult learning, career development, and military-to-civilian transition challenges.
• Ability tofacilategroups and provide effective in-person and virtual instruction.
• Strong interpersonal, documentation,time-management, computer, and customer service skills.
• Ability to managea caseload, meet deadlines, protect personally identifiable information, andmaintainaccuraterecords.
• Ability to obtain andmaintainrequired Government suitability, installation access, Common Access Card, and system access.

Preferred Qualifications

• Priormilitary service, military spouse experience, or direct experience supporting Service members, veterans, and families.
• Direct knowledge of and experience with Army TAP curriculum, Career Readiness Standards, Capstone,SkillBridge/Career Skills Programs, and interagency transition resources.
• Professional certification in career counseling, workforce development, coaching, human resources, ora relateddiscipline.