Transition and Retention Specialist (Contingent II - Grant Funded)

Bowie State University; Bowie (MD); Presencial; USD 48 000 - 60 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Prescription insurance

Long-term disability insurance

Accidental death and dismemberment 보험

Life insurance

Paid sick leave

Annual leave

10 paid holidays per year

Tuition remission

Supplemental retirement

Resumo da oferta

Bowie State University seeks a Transition and Retention Specialist to coordinate new student onboarding and retention activities across the admissions process. You will engage students via email, phone, and in person to guide their transition to matriculation.

You will lead NSO programming, supervise Orientation Leaders, and partner with faculty and staff to deliver campus-wide orientation and events, including tours and group sessions.

Qualificações

• Bachelor’s degree required and relevant to student services.
• Experience developing orientation programs and campus events.
• Familiarity with standards in higher education.
• Ability to manage complex clerical tasks and policies.

Responsabilidades

• Coordinate all New Student Orientations for freshmen and transfers.
• Lead NSO Leaders and Bulldog Ambassadors development.
• Plan and manage the day-to-day NSO operations, campus tours/visitation.
• Collaborate with faculty and staff to deliver campus programming.
• Maintain records and assess program effectiveness.

Conhecimentos

Project coordination

Event planning

Communication

Customer service

Multicultural engagement

Formação académica

Bachelor’s degree

Ferramentas

MS Word

MS Excel

MS Publisher

MS PowerPoint

Descrição da oferta de emprego

Job Posting:

JR102267 Transition and Retention Specialist (Contingent II - GrantFunded)) (Open)

Department:

Student Onboarding, JM

Position Type:

Non-Regular Fixed Term (Fixed Term)

Open Date:

11-10-2026

Close Date:

$48,138 - $59,985

Job Description:

Under general supervision, performs a variety of routineprofessional and analytical assignments involving the practicalapplication of management principles and techniques to routineoperational activities.

REPORTS TO:

Director for New Student Experiences and StudentEngagement

PURPOSE:

This person will be responsible for coordinating,managing, and assisting with enrollment activity directly relatedto new students and retention throughout the admissions process, asit relates to campus experiences. The candidate will be able toengage students through email, phone, face-to-face and virtualinteraction, in an effort to serve as a guide and ensure successfultransition through the admissions process to matriculation.

DUTIES & RESPONSIBILITIES:

• Coordinate and manage all New Student Orientations (NSO)programs and events for freshman, transfer, and theirfamilies.
• Focus orientation efforts that specifically target eachpopulation: first-year, transfer, first generation, adult learners,veterans, and international students.
• Identify NSO Leaders and Bulldog Ambassadors each academicyear.
• Develop and implement a leadership focused training programfor NSO leaders and Bulldog Ambassadors.
• Develop and implement program assessment and evaluation plansfor orientation programs, campus visitation and the orientationleader programs. Maintain records and statistics.

• Oversee Campus Tours, and the coordination of individualizedwelcome sessions for visiting groups and families.
• Plan, develop, schedule, and implement the day-to-dayoperations of the NSO, campus tours/visitation and othertransitional programs.
• Work collaboratively with faculty, staff and students acrossdivisions to ensure successful execution of new studentprogramming.
• Manage event registration.
• Manage budgets, vendors, and payments related to marketing,advertising, and other event expenses.

• Work and coordinate with University Relations and Marketing todevelop and create material Bulldog.
• Serve as a direct supervisor to Orientation Leaders, BulldogAmbassadors, student workers, and office volunteers and createcontracts.
• Manage the transition of newly accepted students throughmatriculation.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge and understanding of computer systems and softwarepackages. Proficient in MS Word, MS Publisher, MS PowerPoint, andMS Excel
• Must possess excellent organizational, project management,communication and interpersonal skills
• Must be attentive to details and deadlines, flexible, and ableto handle multiple tasks in a fast paced environment
• Ability to work independently and project a professional andpositive image
• Demonstrated ability to successfully plan and implement largescale events.
• A self-starter with demonstrated abilities to plan, organize,prioritize, and execute complicated and continuing assignmentswithout instruction and respond quickly to changingpriorities.
• Effective oral and written communications and projectmanagement skills, including the ability to present complexinformation and organize data to audiences with varied backgrounds(students, faculty/staff, parents, etc.).
• Ability to project a professional, polished image and provideoutstanding customer service.
• Strong interpersonal skills with ability to build goodrelationships with peers and to interact with senior administratorsand other campus constituencies.

MINIMUM TRAINING & EXPERIENCE:

• Demonstrated knowledge of orientation program development andmajor campus program planning, working knowledge of other studentservices programs.
• Demonstrated ability to create programs that are responsive toa diverse and multicultural environment.
• Experience with the Council for the Advancement of Standards inHigher Education.
• Ability to perform specialized clerical tasks and to understandand apply departmental policies and procedures.

EDUCATION:

• Bachelor’s degree required.

CONDITIONS OF EMPLOYMENT:

• Office environment, some physical lifting, bending, pulling,standing on step stools, and walking throughout the campus will berequired.

• Evening and weekend hours are required for special events andextended hours
• Twelve-month position, which may require minimal travel.

Additional Job Information:

Benefits include medical, dental, prescription, long-termdisability, accidental death and dismemberment insurance and lifeinsurance; paid time for paid sick leave and annual leave; 10 paidholidays per year, tuition remission and supplementalretirement.

Bowie State University shall not discriminate against anyindividual on the basis of race, color, religion, age, ancestry ornational origin, sex, sexual orientation, disability, maritalstatus or veteran status. All policies, programs, and activities ofBowie State University are and shall be in conformity with allpertinent Federal and state laws of nondiscrimination including,but not limited to: Title VII of the Civil Rights Act of 1964, asamended, Title IX of the Education Amendments of 1972, the EqualPay Act of 1963, the Age Discrimination Act, Sections 503 and 504of the Rehabilitation Act of 1973, the Americans with DisabilitiesAct of 1990, Federal Executive Order No. 11375, and Article 49B ofthe Annotated Code of Maryland. This commitment applies in allareas and embraces faculty, staff, and students.

Equal opportunity of access to academic and related programs shallbe extended to all persons. Bowie State University shall have asits firm objective equal opportunity in recruitment and hiring,rate of pay, all other promotions, training, retention anddismissals, for all employees and applicants for employment. TheUniversity will stress equal access for employees and applicantsfor employment to all programs and services provided by theUniversity both on and off campus. The University will also provideequal opportunity and an atmosphere of nondiscrimination withrespect to women and members of minority groups in all itsoperations. In addition, the University shall promote equalopportunity and equal treatment through a positive and continuingAffirmative Action Program.

The University makes, and will continue to make, reasonableaccommodations to promote the employment of qualified individualswith disabilities and disabled veterans, unless such accommodationswould impose an undue hardship on the University's business.

In addition, employees and applicants will not be subjected toharassment, intimidation, threats, coercion, or discriminationbecause they have engaged in, or may have engaged in, activitiessuch as filing a complaint, assisting or participating in aninvestigation, compliance review or hearing, or opposing any act orpractice made unlawful, or exercising any other right protected bySection 503 of the Rehabilitation Act of 1973, as amended or theVietnam Era Veterans Readjustment Assistance Act of 1974, asamended.