Transition and Retention Specialist (Contingent II - Grant Funded)

marylandconnect; United States; Presencial; USD 48 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits package

Tuition remission

Paid leave and holidays

Life insurance

Resumo da oferta

Bowie State University is seeking a Transition and Retention Specialist to coordinate NSO programs and manage new student enrollment activities. The role focuses on guiding freshmen and transfers through orientations, tours, and matriculation with a student-centered approach.

The position requires a Bachelor’s degree and strong communication, organizational and project-management skills, with evening/weekend flexibility for events.

Qualificações

• Bachelor's degree required.
• Strong written and verbal communication skills.
• Ability to manage multiple projects and deadlines.
• Experience coordinating orientation programs preferred.
• Experience with student services programs helpful.

Responsabilidades

• Coordinate and manage all New Student Orientations (NSO) for freshman, transfer, and families.
• Identify NSO Leaders and Bulldog Ambassadors each academic year and support training.
• Develop and implement program assessment and evaluation plans for NSO and campus tours.
• Oversee Campus Tours and coordinate individualized welcome sessions for visiting groups.
• Plan, schedule, and manage day-to-day operations of NSO, campus tours/visitation, and transitional programs.
• Collaborate with faculty, staff and students across divisions to ensure successful execution of new student programming.

Conhecimentos

Organizational skills

Project management

Communication

Interpersonal skills

Formação académica

Bachelor's degree

Ferramentas

MS Word

MS Publisher

MS PowerPoint

MS Excel

Descrição da oferta de emprego

Job Posting

JR102267 Transition and Retention Specialist (Contingent II - Grant Funded)) (Open) Department: Student Onboarding, JM Position Type: Non-Regular Fixed Term (Fixed Term) Open Date: 11-10-2026 Close Date:

$48,138 - $59,985

Job Description

Under general supervision, performs a variety of routine professional and analytical assignments involving the practical application of management principles and techniques to routine operational activities.

REPORTS TO

Director for New Student Experiences and Student Engagement

Purpose

This person will be responsible for coordinating, managing, and assisting with enrollment activity directly related to new students and retention throughout the admissions process, as it relates to campus experiences. The candidate will be able to engage students through email, phone, face-to-face and virtual interaction, in an effort to serve as a guide and ensure successful transition through the admissions process to matriculation.

Duties & Responsibilities

• Coordinate and manage all New Student Orientations (NSO) programs and events for freshman, transfer, and their families.
• Focus orientation efforts that specifically target each population: first-year, transfer, first generation, adult learners, veterans, and international students.
• Identify NSO Leaders and Bulldog Ambassadors each academic year.
• Develop and implement a leadership focused training program for NSO leaders and Bulldog Ambassadors.
• Develop and implement program assessment and evaluation plans for orientation programs, campus visitation and the orientation leader programs. Maintain records and statistics.
• Oversee Campus Tours, and the coordination of individualized welcome sessions for visiting groups and families.
• Plan, develop, schedule, and implement the day-to-day operations of the NSO, campus tours/visitation and other transitional programs.
• Work collaboratively with faculty, staff and students across divisions to ensure successful execution of new student programming.
• Manage event registration.
• Manage budgets, vendors, and payments related to marketing, advertising, and other event expenses.
• Work and coordinate with University Relations and Marketing to develop and create material Bulldog.
• Serve as a direct supervisor to Orientation Leaders, Bulldog Ambassadors, student workers, and office volunteers and create contracts.
• Manage the transition of newly accepted students through matriculation.

Required Knowledge, Skills & Abilities

• Knowledge and understanding of computer systems and software packages. Proficient in MS Word, MS Publisher, MS PowerPoint, and MS Excel
• Must possess excellent organizational, project management, communication and interpersonal skills
• Must be attentive to details and deadlines, flexible, and able to handle multiple tasks in a fast paced environment
• Ability to work independently and project a professional and positive image
• Demonstrated ability to successfully plan and implement large scale events.
• A self-starter with demonstrated abilities to plan, organize, prioritize, and execute complicated and continuing assignments without instruction and respond quickly to changing priorities.
• Effective oral and written communications and project management skills, including the ability to present complex information and organize data to audiences with varied backgrounds (students, faculty/staff, parents, etc.).
• Ability to project a professional, polished image and provide outstanding customer service.
• Strong interpersonal skills with ability to build good relationships with peers and to interact with senior administrators and other campus constituencies.

Minimum Training & Experience

• Demonstrated knowledge of orientation program development and major campus program planning, working knowledge of other student services programs.
• Demonstrated ability to create programs that are responsive to a diverse and multicultural environment.
• Experience with the Council for the Advancement of Standards in Higher Education.
• Ability to perform specialized clerical tasks and to understand and apply departmental policies and procedures.

Education

Bachelor's degree required.

Conditions of Employment

• Office environment, some physical lifting, bending, pulling, standing on step stools, and walking throughout the campus will be required.
• Evening and weekend hours are required for special events and extended hours
• Twelve-month position, which may require minimal travel.

Additional Job Information

Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave and annual leave; 10 paid holidays per year, tuition remission and supplemental retirement.

Equality and Diversity Statement

Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activi