Transit Supervisor - Bus Route Operations - Mass Transit Department

ESCAMBIA COUNTY; Pensacola (FL); On-site; USD 35,000 - 43,000; Full time

Job summary

Escambia County is seeking a Transit Supervisor to oversee Fixed Route operations in Pensacola. The role requires supervising staff, monitoring driver performance, and coordinating vehicle assignments to ensure safe, on-time service.

The position requires a high school diploma or GED and a CDL with Air Brakes and Passenger endorsements, or the ability to obtain within 60 days. This is a full-time, on-site role with responsibilities across safety, discipline, and DOT compliance.

Qualifications

• High School Diploma or GED plus three years transit operations experience.
• CDL driver's license with Air Brakes and Passenger endorsements; or ability to obtain within 60 days.

Responsibilities

• Supervises staff, assigns work, conducts performance evaluations, and enforces policies.
• Monitors driver performance and coordinates vehicle type and assignments.
• Investigates accidents involving ECAT drivers, passengers, and vehicles.
• Reviews trip sheets, pre/post trip inspections, and fare collections.
• Communicates with route supervisors and reports major policy deviations.

Skills

Supervision

Performance reviews

Staff training

Policy compliance

Safety awareness

Hiring & discipline

Driver monitoring

Vehicle assignment

DOT checks

Records & logs

Public interaction

Education

High school diploma or GED

Tools

Two-way radio system

Automatic Vehicle Locator (AVL)

Job description

• Location 221 PALAFOX PLACE,SUITE 140,Pensacola, FL, 32502,United States
• Base Pay $25.22 - $31.53 / Hour
• Job Category Transit Supervisor, Transit Operations
• Industry Local , County, Government
• Employee Type Full-Time
• Required Degree High school
• Manage Others Yes

Description

EXAMPLES OF DUTIES

• Supervises staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and, making hiring, termination, and disciplinary recommendations
• Ensures that driver performance is regularly and adequately monitored
• Determines type, number, and availability of vehicles for service; makes timely vehicle assignments
• Recommends corrective action of drivers who cannot perform to standards
• Assists with handling all disciplinary matters, including counseling and warnings according to procedures
• Reviews trip sheets, pre/post trip inspections, and fare collections for accuracy and completeness
• Conducts DOT and Driver's license checks, as required
• Assists with and handles the details and procedures necessary to investigate all accidents involving ECAT drivers, passengers, and vehicles
• At least annually, reviews the operating practices of individual drivers, and provides appropriate instructions to correct performance
• Checks drivers for proper on-time performance and implements corrective measures, as required
• Minimizes service interruptions, monitors and posts street closings/construction, determines the cause of disruptions to service, and takes appropriate measures to correct
• Provides information on fare collections, driver requirement compliance, overtime, and personnel issues to the AGM of Operations on a consistent basis
• Remains properly licensed, certified, and capable of operating all types of agency vehicles
• Operates two-way radio system and monitors Automatic Vehicle Locator System
• Receives and responds to telephone inquiries for information from the general public
• Knows the procedures and acts as coordinator when weather or vehicle emergencies occur and when drivers experience vehicle problems while driving
• Maintains a log of any problems related to pickups, routing, road-calls, agency emergencies, accidents, complaints, etc. and their outcome
• Communicates regularly with route supervisors on transportation activities and promptly reports any unusual occurrences or major policy deviations
• Cooperates with representatives of police, fire, and other city and county departments in response to special road and/or emergency conditions that might affect normal operation of Fixed Route services
• Follows all safety procedures and requirements; advises supervisors of any safety problems
• Performs other duties of a similar nature or level

TYPICAL QUALIFICATIONS

Training and Experience: High School Diploma or G.E.D. and three years of work experience in transit operations; or, a combination of education and experience equivalent to these requirements.

Licenses and Certifications: Valid CDL driver's license with Air Brakes and Passenger endorsements; or, the ability to obtain within 60 days in this position

Preferred Qualifications

• Associate's degree
• Prior supervisory experience

Knowledge, Skills, Abilities, and Other Characteristics (KSAOs)

• supervisory principles
• principles and practices of assigned area of responsibility
• applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes
• occupational hazards and safe work methods
• monitoring and evaluating subordinates
• delegating and prioritizing work
• interpreting and applying applicable laws, rules, and regulations
• speaking in public
• communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction
• prepare, review, analyze, and maintain a variety of records and logs

Supplemental Information

County-wide Employee Responsibilities

All Escambia County BCC employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Escambia County BCC's Employee Code of Ethics, gift, and conflict of interest policies.

All Escambia County BCC employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Emergency Management Responsibilities

During emergency conditions, the incumbent of this position will automatically be considered an emergency service worker. This employee is subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and is expected to perform emergency service duties, as assigned.

Physical Requirements

Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing, repetitive motions as well as finger and hand dexterity. MediumWork: Exerting in excess of35 pounds of force occasionally, and/or in excess of 20 pounds of force frequently to move objects. Incumbents may be subjected to moving mechanical parts, electrical currents, vibrations, fumes, odors, dusts, gases, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, work space restrictions, intense noises and travel.