Transit Supervisor

City of Glendale (AZ); Glendale (AZ); On-site; USD 77,000 - 115,000; Full time

Job summary

The City of Glendale's Transportation Department seeks a Transit Supervisor to plan, organize, and supervise the activities and staff delivering city transit services, and to coordinate fleet maintenance and service contracts in compliance with federal, state, and local regulations.

The ideal candidate will have an Associate degree in public or business administration, management, transportation planning or related field and five years of transit operations experience, including three years in a

Qualifications

• Associate degree in public or business administration, management, transportation planning or a related field.
• Five years of progressively responsible experience in transit operations, including three years of supervisory experience.

Responsibilities

• Schedule, train, and evaluate transit operators.
• Monitor equipment repair and service contracts.
• Assist in budget preparation and monitoring.
• Assign daily work and oversee completion of daily tasks; provide technical guidance to employees.
• Develop, monitor, and evaluate service criteria; participate in policies and program improvements.
• Receives, researches, evaluates, and resolves complaints and inquiries.

Skills

Transit operations

Supervision

Budget monitoring

Communication

Education

Associate degree

Job description

Salary

This position is a Grade 410 with an annual salary between $76,709-$115,064.

About Us and the Role

The City of Glendale's Transportation Department provides quality public transit facilities and services that support and enhance a safe and high quality of life for our residents, while helping to improve and sustain the environment. The Transit Supervisor plans, organizes, and supervises the activities and staff involved in providing City transit services and coordinates the maintenance and/or replacement of fleet vehicles in compliance with federal, state, and local regulations and contracts.

The ideal candidate for the role will have an Associate degree in public or business administration, management, transportation planning or a related field and five years progressively responsible experience in transit operations, including three years of supervisory experience.

Benefits

The City of Glendale offers a generous benefits package with competitive rates that become effective the 1st of the month following 30 days of employment. You can review the FY26-27 Benefits Guide or view the City of Glendale’s Benefits page for more information.

Holiday, Vacation, and Sick Leave

• The City of Glendale observes 10.5 holidays per year, and full-time employees are also granted an additional 12 hours of holiday special leave per calendar year to celebrate their cultural or religious holidays.
• Vacation leave accrues at 5.33 hours per pay period (138 hours per year), and increases to 6.12 hours after 5 years, and to 7.6 hours after 10 years of service.
• Sick leave accrues at 4.4 hours per pay period (114 hours per year).

Retirement

• This position participates in the Arizona State Retirement System (ASRS).
• Contribution is mandatory, and the current contribution rate is 11.98%.

Responsibilities

1. Performs scheduling, training, and evaluation of transitoperators.
2. Monitors equipment repair as requiredand service contracts.
3. Assists in budget preparation andmonitoring.
4. Assigns daily work and oversees completion of daily tasks; answers questions and provides technical expertise to employees.
5. Develops, monitors, and evaluates service criteria; participates in the development and implementation of policies, procedures, new programs, and service improvements; and provides technical guidance and expertise related to transit operations.
6. Receives, researches, evaluates, and resolves complaints and inquiries.
7. Enforces compliance with city, state, and federal policies, rules, and regulations pertaining to transit systems, procurement, and drug and alcohol testing.
8. Researches and develops specifications and conducts procurement for major equipment purchases following federal regulation guidelines.
9. Maintains records and prepares reports for the Federal TransitAdministration.
10. Performs research and analysis and initiates and monitors compliance with new and existing federal requirements.
11. Manages bus stops, benches, and shelter maintenance and refurbishing.
12. Observes and monitors on-road activity of bus operators, including pre-trip and post-trip inspections.
13. Represents Glendale Transit at meetings and on variouscommittees.
14. Evaluates computer software for application to transit service and works with vendors to identify new products and their application to the transit service.
15. Develops and coordinates public informationprograms.
16. Conducts on-site accidentinvestigations.
17. Plans, organizes, and supervises the day-to-day operational activities and staff supporting the City of Glendale’s On Board, fixed route, circulator, and alternative transportation services.
18. Develops, implements, and oversees the ADA service to comply with federal regulations.
19. Manages Transit safety and compliance.
20. Operates cityvehicles.
21. Performs other related duties as assigned.

Qualifications

Associate degree in public or business administration, management, transportation planning or a related field and five years progressively responsible experience in transit operations, including three years of supervisory experience.

Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education.

Knowledge of

• Principles and practices of transit operations, supervision, and management
• Federal, State, and City law, regulations, policies, and procedures concerning transit operations
• Scheduling of transit vehicle and equipment maintenance

Ability to

• Effectively plan, organize, supervise, and evaluate the work ofothers
• Communicate effectively verbally and inwriting
• Establish and maintain effective working relationships with citizens, elected officials, staff, vendors and the general public
• Operate and evaluate various computer programs related to transit management
• Exercise and demonstrate independence of judgment and decision-making skills
• Operate city vehicles

Special Requirements

• Valid AZ Driver’s License.
• Some weekend and night duty may be required.
• This position is classified as safety-sensitive which requires candidates to successfully undergo drug and alcohol testing prior to employment. They will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy. A post-offer physical assessment is required. The City of Glendale will incur the cost of all required testing.

Success Factor Classification Level - Professional/Supervisory

To view the success factor definitions please click here. (If needed, click here to download PDF reader).

This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.

Office setting and frequent field inspections to observe and assist passengers and drivers. Enters, exits, and operates city vehicles.