Transit Security & Fare Enforcement Specialist

Ridetherapid; Grand Rapids (MI); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Retirement Contribution

Life Insurance

Short-Term Disability

Wellbeing and Fitness

Ride The Rapid for Free

Vacation accrual

Job summary

The Rapid, based in Grand Rapids, MI, seeks a Transit Enforcement Officer to enforce fare rules and protect customers and facilities. You will patrol buildings, monitor cameras, and assist riders with fare payments while upholding safety standards.

Ideal candidates have a high school diploma or equivalent, with security experience or related military background; strong communication and calm, professional demeanor is essential.

Qualifications

• High school diploma or equivalent required.
• Additional associate degree in criminal justice or security experience preferred.
• Military police/security background acceptable.

Responsibilities

• Maintain safety, security, and control of Rapid buildings and property.
• Patrol and complete required reports daily and after incidents.
• Monitor surveillance, control access, and manage alarms and cameras.
• Educate passengers on fare payment and assist with ticket machines.
• Represent The Rapid professionally and adhere to policies.

Skills

Communication skills

Calm under pressure

Critical thinking

Security awareness

Customer service

Public safety experience

Education

High school diploma or equivalent

Associate degree in criminal justice

Two years security experience

Military MOS 31B

Equivalent education/experience

Tools

Microsoft Office

Outlook Email

Job description

The Rapid, based in Grand Rapids, MI, seeks a Transit Enforcement Officer to enforce fare rules and protect customers and facilities. You will patrol buildings, monitor cameras, and assist riders with fare payments while upholding safety standards.

Ideal candidates have a high school diploma or equivalent, with security experience or related military background; strong communication and calm, professional demeanor is essential.