Transit Road Supervisor with CDL — Lead Field Ops

WeDriveU, Inc.; Fresno (CA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Exceptional Medical, Dental, Vision, &

Job summary

WeDriveU is seeking a Road Supervisor to coordinate field operations and ensure efficient service delivery. The role reports to the General Manager and focuses on supervising operators, handling escalations, and maintaining safety and quality standards across shifts.

The ideal candidate has CDL with Passenger Endorsement, strong Excel skills, and open availability. This permanent, full-time position offers a solid benefits package and opportunities for growth within the company.

Qualifications

• Commercial Driver's License with Passenger Endorsement
• Must have open availability - flexible schedule
• Minimum of 5+ years of experience in Operations Management with 3 years in transit industry preferred; college education can be substituted for up to 2 years required work experience
• Experience in public or private alternative transportation demand management (TDM)
• Knowledge of DMV policies and procedures

Responsibilities

• Supervises day-to-day activities of operators to ensure compliance with operational requirements for safe bus operations including compliance with corporate safety training processes and practices
• Provides support, advice and guidance to operators in responding to a variety of issues (e.g. customer complaints, bus and/or worker safety, time-off requests), assessing situations and determining appropriate course of action (e.g. additional training, counseling) to prevent further occurrences in the future
• Ensures a positive work environment for operators by providing coaching, mentoring and non-safety related training to promote high employee motivation and morale and commitment to company values and excellence in customer service
• Monitors on-time performance
• Prepares and submits required reports in a timely manner
• Supervises compliance with Company policies and/or processes by action and speech; discusses any breech of policy and procedure noted with Operations Manager
• Collects and audits employee DVIs
• Evaluates the performance of all direct-report personnel on a regular basis according to company policy

Skills

Multitasking

Attention to detail

Communication skills

Problem solving

Time management

Education

College education substitution

Tools

Microsoft Office Suite

Excel

Job description

WeDriveU is seeking a Road Supervisor to coordinate field operations and ensure efficient service delivery. The role reports to the General Manager and focuses on supervising operators, handling escalations, and maintaining safety and quality standards across shifts.

The ideal candidate has CDL with Passenger Endorsement, strong Excel skills, and open availability. This permanent, full-time position offers a solid benefits package and opportunities for growth within the company.