Transit Reservations & Dispatch Coordinator

Ark-Tex Council of Governments; Texarkana (TX); On-site; USD 18,000 - 23,000; Part time

Job summary

Ark-Tex Council of Governments (ATCOG) in Texarkana, Texas, seeks a part-time Reservationist to handle transportation requests by phone, assign client pick-ups to schedules, and dispatch TRAX vehicles.

This role supports Rural Public Transportation operations, coordinates with drivers for vehicle repair, scheduling, and time-off; reviews drivers' timesheets and submitted paperwork; bilingual is preferred, and a valid driver's license is required.

Qualifications

• High school diploma or equivalent plus two years dispatching experience in the demand-responsive transportation field.
• Knowledge of transit operations and roads within a region.
• Computer skills with Windows programs (Word/Excel) and basic arithmetic.
• Ability to dispatch TRAX vehicles; valid driver's license required; up to 30 pounds lift.
• Bi-lingual is preferred.

Responsibilities

• Receive transportation requests via phone and assign client pick-ups to schedules.
• Dispatch TRAX vehicles and assist day-to-day Rural Public Transportation operations.
• Coordinate with drivers for vehicle repair, scheduling, and time-off management.
• Review drivers' timesheets and related paperwork.

Skills

Dispatching experience

Knowledge of transit operations

Windows/Word/Excel skills

Bilingual (preferred)

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Ark-Tex Council of Governments (ATCOG) in Texarkana, Texas, seeks a part-time Reservationist to handle transportation requests by phone, assign client pick-ups to schedules, and dispatch TRAX vehicles.

This role supports Rural Public Transportation operations, coordinates with drivers for vehicle repair, scheduling, and time-off; reviews drivers' timesheets and submitted paperwork; bilingual is preferred, and a valid driver's license is required.