Transit Planner

City of Fayetteville, North Carolina; Fayetteville (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid Vacation, Sick Leave and Holidays

Retirement

Job summary

The City of Fayetteville is seeking a Transit Planner to perform complex technical analysis supporting Transit Department operations, including route scheduling, service planning, and GIS/AVL data maintenance. Responsibilities include analyzing ridership, demographics, and stop amenities to improve transit service and efficiency.

Applicant will engage in public outreach, prepare materials for service changes, and participate in meetings to gather feedback.

Qualifications

• Four years increasingly responsible experience in public administration, public transit administration, geography, planning or a related field.
• Equivalent to an Associate’s degree from an accredited college or university with major course work in geography, planning, marketing or a related field.
• Candidates selected for hire must attach official graduation certificates with the application to avoid delays.

Responsibilities

• Develop and implement route schedules and service plans for fixed routes.
• Analyze demographic and ridership data to determine amenity improvements (bus stops, shelters, sidewalks).
• Generate maps and analyze spatial data using transit planning software.
• Coordinate public outreach activities and prepare materials for planned service changes and advertising.
• Participate in public meetings to explain proposals and gather feedback.
• Maintain system mapping and reconcile mileage for NTD reporting.
• Analyze scheduled vs actual operator payroll hours for efficiency improvements.
• Administer survey instruments to measure transit service quality and APC validation.

Skills

GIS

Transit planning

Data analysis

Public outreach

Education

Associate’s degree in geography/planning/related field

Tools

GIS

APC

AVL

Job description

Interested in being part of an All-America City? The City of Fayetteville was awarded the All-America City distinction for the 4th time in 2023. We are the sixth largest City in North Carolina and leverage collaboration and inclusiveness to make decisions and solve problems. Beyond this distinction, to see what Fayetteville has to offer visit DistiNCtly Fayetteville (distinctlyfayettevillenc.com).

The City of Fayetteville is currently recruiting for a Transit Planner to perform complex technical analysis in support of Transit Department operations, to include the development and implementation of route schedules and service plans, analyzing data involving Transit Operator work assignments, and development and maintenance of a variety of databases and programs associated with Geographic Information Systems (GIS), Automatic Passenger Counts (APC) and Automatic Vehicle Location (AVL).

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Coordinate and perform research and analysis leading to the development of new and improved transit routes, to include routing patterns, travel patterns, stop activity, ridership trends, etc.
• Assist in the development of short- and long-range plans for the implementation of new and/or modified fixed route service.
• Analyze demographic data, passenger use data and future service projections to determine the need for amenity improvements (bus stops, shelters, sidewalks, etc.); maintain inventory of all bus stop locations for use in mapping and performance measurement reporting.
• Generate maps and analyze spatial data using Transit planning software and forecast travel patterns.
• Work with the Title VI Coordinator to develop public outreach activities and prepare media releases for planned service improvements. Coordinate the design and production of printed/electronic materials for advertising service changes and special services.
• Participate in public meetings to explain planning proposals and service improvements and gather feedback.
• Record daily mileage numbers and maintain a log of exceptions for the purpose of monthly reporting to NTD and reconciliation with maintenance software.
• Maintain database of all route changes and update system mapping to ensure deadhead and revenue mileage is accurate for NTD reporting. Work with external map developers to ensure maps/schedules are updated in advance of service changes.
• Analyze scheduled versus actual operator payroll hours to identify opportunities for efficiency improvements/schedule changes.
• Administer various survey instruments (mystery riders, customer surveys, etc.) to analyze and measure the quality of transit services and programs; oversee ride check survey program for annual APC validation.

MINIMUM QUALIFICATIONS:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Please Note:

Candidates selected for hire will be required to submit proof of education prior to a firm job offer being made. Therefore, to avoid delays in the hiring process, it is strongly recommended that you attach a copy of your official graduation certificate(s) from higher level institution(s) at the time of your application submission.

Experience:

Four years increasingly responsible experience in public administration, business administration, public transit administration, geography, planning or a related field.

Training:

Equivalent to an Associate’s degree from an accredited college or university with major course work in geography, planning, marketing or a related field.

LICENSING & CERTIFICATIONS:

Required:

None.

Preferred:

None.

BENEFITS INCLUDE:

• Paid Vacation, Sick Leave and Holidays
• Retirement

The City is an Equal Opportunity Employer and values diversity at all levels of its workforce.

The City of Fayetteville reserves the right to close this job posting at any time without notice.